Change display resolution of DSS?

[tonyp]

Hi,

I'm trying to access the DSS through a KVM remote access device (Switchview IP 1010). T

he device is having trouble passing the default display resolution and I was wondering if I have the ability to change the resolution to something more friendly to my (low-end) KVM device?

Thanks,
Tony.

[To-M]

Sorry to say we do not have the ability to change these settings in console.

You can use Remote Access using SSH connection as an alternative.

WebGUI -> setup -> Administrator -> Function:
Remote Access

To connect to server from Linux/MacOSX systems use:

ssh -2 -p 22222 -l cli address_ip

-option: -2 is a version of ssh protocol used for connection.
-option: -p is a port for Remote Access.
-option: -l is a user (In our product the user must be "cli").
-option: address_ip is a address of server you want to connect to.

To connect to server from Microsoft Windows, download free ssh client Putty (www.putty.nl).


-In Host Name (or IP address) field please enter IP address of the server -In Port field please enter the same port as in the server GUI (default 22222) -In Protocol please choose SSH -In Category: Connection
-> Data -> Auto-login-username please enter:
"cli"
-In Terminal -> Keyboard -> The Function Keys and keypad please select "VT100+"
-Go back to Category Session, enter session name in field Saved Sessions and click on "Save" button.
-Then click on new saved session, click "Open" and enter the "password".
(In case you did not enter Auto-login-username, it will prompt for username, so please enter: "cli")

[tonyp]

Thanks Todd,

This gives me access to the console which solves most of my problem but I occasionally need access to the system or Adaptec RAID BIOS.

When support tells me to change BIOS settings, or I want to check the status of the array, I still need a locally attached monitor/keyboard. It doesn't happen very often, but when it does it is a PITA.

[To-M]

Hi Tony,

I just test with my Adaptec (ASR 3405) and with Console (using Remote Access) you should be able to access the Adaptec RAID BIOS with CTRL + ALT + W

[tonyp]

CTRL-ALT-W? Could you be just a bit more specific? I don't see anything in the Hardware Configuration Menu that would give me access to the Adaptec RAID BIOS.

[To-M]

Tony,

Profuse apologies I meant:
CRTL + ALT + R (for RAID functions) also if you use the F1 key this will describe these functions and in the manual.

[tonyp]

CTRL-ALT-R does not work for me.

Neither the ucli nor the aacli option works with my adapter. The error message UCLI tells me 0 controllers found. While aacli can see my adapter it says that the installed version of AFAAPI.DLL is too old to work with the controller.

The Adaptec 2820SA I am using has been around since October of 2005 so it's not exactly a new product...

[To-M]

Tony,

You received an update from our support 06/12/2007 with the attached file 0070-dss_b.upd did you update this file in the web GUI?? I remember in the begining you had a spam filter, could you check this to see if this is blocking us.

[tonyp]

I never received any update from support.

The last email I got from them on this issue was on June 5th.

[To-M]

I was cc on this email as well and received it. I just emailed this again please test it and let support know as of the status.

[tonyp]

Thanks for re-sending the update to me. For some reason, I never received it. I will install it and continue to work with support.

Once this is resolved I only have one access issue remaining: Accessing the system BIOS remotely through my KVM. I am working with the KVM manufacturer to get this resolved and they have asked: what is the video mode the DSS server outputs? It looks to me like standard SVGA: 800x600x60Hz. Could you confirm? I am using the on-board Tyan VGA adapter.

Thanks again for all your assistance!
Best regards,
Tony.

[To-M]

We use standard VGA 800x600.