SMART is disabled

[reistlin]

Hello All.

I have some problems with accessing SMART data from Open-E interface. Status->SMART shows "S.M.A.R.T. Disabled" for my RAID unit (however SMART is enabled in Hardware Configuration). HDDs are connected to 3Ware 9590 RAID controller. I can see SMART data in 3Ware 3DM2 but it comes in binary form that not really useful :)
can anyone guide me to the roots of the problem?

Thanks in advance.

[To-M]

The built-in S.M.A.R.T feature does not work with Hardware RAID controllers.
It will only work with ATA / SATA on the motherboard. The 3Ware controller is
responsible for handling all information as well as alerting to any errors.
I would recommend setting up the email-alerting feature on the 3Ware controller.

For reference:

To enable the S.M.A.R.T futures in NAS-XSR Ent. please go to Console screen
and enter ctrl. + alt. + w then select “Functionality Options” - enable this
with space bar. Now the GUI will be able to show the information.

[icepicknz]

I also using a 3ware card, but wonder if there is other data I can get from SMART being turned on. Like you say enabling SMART through console, is this safe to do on live system, no reboot required? Can I just go into console enable as you mention and everything should run smoothly with no need for reboot or causing any problems to my system?

thanks
Barry