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Thread: Driver incompatibility with Intel« 82574L Gigabit Ethernet Controllers

  1. #1

    Default Driver incompatibility with Intel« 82574L Gigabit Ethernet Controllers

    Hello,
    I have just tried to install NAS-R3 software with one Supermicro M/B model X8DTL-i.
    This board uses Intel« 82574L Gigabit Ethernet Controllers.

    Issue
    ===
    NIC ports are not seen correctly from NAS-R3 software.
    From the local console you can see that they are recognized but it seems that their driver is not loaded correctly.
    There is no possibility to change or display standard IP addresses.
    Pressing C + A + N you can only apply DNS and routing settings.

    Here all details about hardware and software used for this test :

    NAS-R3
    =====
    Serial number = 99845753
    Capacity = 16TB
    software version = 2008-12-05 v5.00 up49 3294

    Hardware Info
    =========
    M/B SUPERMICRO model : X8DTL-i
    revision : 1.1
    Bios version = 1.0c

    I have already spoken with Supermicro support. They told me that this is a known issue
    between windows and Intel« 82574L Gigabit Ethernet Controllers .
    A special driver have been built for Microsoft O.S
    This issue is not present with Linux.

    Any idea?
    Any feedback?

    Thanks
    Marco

  2. #2

    Default

    I have a small update that might work for you submit a ticket with this request and I will provide it for you.
    All the best,

    Todd Maxwell


    Follow the red "E"
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  3. #3

    Default

    Can i get the update???

  4. #4
    Join Date
    Oct 2010
    Location
    GA
    Posts
    935

    Default

    Quote Originally Posted by rockstar9840
    Can i get the update???
    The latest version of your software can be found in your user portal here:
    http://www.open-e.com/account/login/

    If upgrading does not help, please submit a ticket to open-e support.

  5. #5

    Default

    How can I submit? What is the process for submitting the ticket to open-e support?

  6. #6

    Default

    Use the link below to register your product.

    http://www.open-e.com/account/register/product/
    All the best,

    Todd Maxwell


    Follow the red "E"
    Facebook | Twitter | YouTube

  7. #7

    Default

    Thanks To-M

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