I have an open-e nas xsr enterprise

Model: Open-E NAS-XSR ENTERPRISE
Version:3.10.XE00000000.2364
Release date:2006-11-14


this has two onboard ethernet cards. I have segmented my lan so that my clients connect over 1 ip range and my backup server and application servers over a second private address space. This means that most of my backup and work traffic never routes outside the switch the open-e nas is attached to.

The open-e unit is about 1 week old. When I configure the two ethernet cards they both work perfectly, I can map drive to the addresses on both the first and second ethernet cards. However after about 15/20 minutes the second ethernet card stops responding. I can reproduce this using ping. Both cards respond then eth1 stops responding after 15 minutes. The only way to bring eth1 back to life is to reboot (power cycle) the nas. The supplier has replaced the motherboard in the unit.


I have a fealing that this is not faulty hard ware but may be a problem with the kernel, but I could be wrong.


Is anyone else experiencing this problem or has a soloution for it?