Originally Posted by
Pixelution
Have you tried reinstalling the module from a CD? Download an update CD from Open-e for your version.
When I've had this happen in the past I've had to tweak the USB settings in the BIOS to get the update to install. Try setting the USB speed to v1 rather than v2.
Even if you select upgrade rather than factory defaults in my experience you will probably lose your settings but the data should still be on the disks.
Once you've had this happen a few times you get in the habit of making a backup of the settings.
Of course the module could be toast in which case it's an RMA and run with a trial CD.
Good luck
Steve