Visit Open-E website

Open-E forums FAQ

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

Open-E NAS doesn't boot, What can I do ?

Blue Module

  • Check, if the module is recognized as "Primary Master". If the module is slave, change the powersupply on the power adapter of the module.
  • Check the bootorder in the mainboard bios.
  • Take care to have the latest Bios of your mainboard. If this hints can not solve the problem, please contact our support team.

Black module

We currently do not know any incompatible mainboards. Take care to have the module in the promary IDE connector and have the power adapter propperly connected to the module.
If this hints can not solve the problem, please contact our support team.

I cannot access the RAID Menu. What is the default password for the 3ware RAID Managment?

Default password for 3ware 3DM/3DM2 RAID Management software is: 3ware

Does Open-E iSCSI SMB support jumbo frames if supported by the NIC?

In iSCSI SMB version support for Jumbo Frames is not implemented. You can find it only in Enterprise version of our software.

Does Open-E support DDS backup devices IE (Certance CD 72) via Adaptec SCSI card to allow backup of NAS data?

In our NAS products there is implemented tape driver:
  • ST 20040102.
Unfortunately there is no official support list for this driver and we can not say which tapes will cooperate with them.
We have just started building our own list of Tapes which are supported - based on our tests and on Linux Tape Device Certification Program (
  • Certance STT3401A,
  • Exabyte VXA-1a,
  • OnStream ADR 2,
  • OnStream ADR 2,
  • OnStream ADR 2,
  • SONY SDX-420C,
  • SONY AIT3,
  • Tandberg SLR60,
  • Certance DAT72,
  • ADR2-60 - IDE/ATAPI 30/60GB per tape,
  • ADR2-120 - IDE/ATAPI 60/120GB per tape,
  • ADR2-60 - SCSI 30/60GB per tape,
  • ADR2-120 - SCSI 60/120GB per tape,
  • ADR2-60 - USB 30/60GB per tape,
  • ADR-50,
  • Compaq EOD003.

What is the best way to mirror a volume to two open-e iSCSIs enterprise units? We are planning on getting two units and having a 500Gb volume on a connected client. However we want it to be mirrored between the two units for redundancy ?

You can achieve this effect with our Open-E iSCSI Servers. You create a target on both of your hard drives using a hardware iSCSI initiator which creates a software mirror over 2 iSCSI targets.

In a Dell PV745N their is only one IDE onboard, which is used for the CDROM player. How can I use Open-E in this system?

There is possibility of purchasing special cable, which is connected to IDE cable. It has two 'male' sockets instead of 'female'.

Just got Open-E iSCSI Enterprise installed on Dell 2850. Got message internal error:

Please switch off a onboard SCSI controller.

Search FAQ

Select this option if you would like your search to look in the text of FAQ items as well as their titles.

Select an option here to specify how you would like your search query to be treated. 'Any words' will return the most numerous but possibly least relevant results, while 'Complete phrase' will return only results that contain exactly what you are searching for.