Errors from dss kernel

Printable View

03-05-2009, 02:56 PM
akhimich

Errors from dss kernel

Hello.

Few days ago I've received e-mail notifications from our DSS server concerning kernel errors. Below are some of them:

=====
2009/03/05 07:45:14 kernel:exit_tx(425) 2096 1 -104
2009/03/05 07:45:14 kernel:write_data(411) error -104 at 0x1bb0000013d0200:0
=====

I have received several messages like the above.
Can please someone point me where do I have to look to get clear what's actually happening and whether these errors are critical for system/data or not?

DSS software version is 5.0.DB49000000.3278

Thanks in advance,
Alexander Khimich
Pontis Corporation.
03-05-2009, 04:40 PM
To-M

Can you tell me if you are using iSCSI only or both NAS and iSCSI?

We might need to see the whole logs but looks like some transmit errors. Send them to support@open-e.com
03-05-2009, 05:34 PM
akhimich

Quote:

Originally Posted by To-M

Can you tell me if you are using iSCSI only or both NAS and iSCSI?

We might need to see the whole logs but looks like some transmit errors. Send them to support@open-e.com

Thanks for reply. Yes, I do use both iSCSI and NAS.

Alex.
03-05-2009, 05:45 PM
To-M

There is a Kernel update for this DSS version 49 "0363-dss_b.upd" did you install this update?
03-05-2009, 10:13 PM
ptabashov

We just installed the regular updates that the system downloads. I assume the kernel update you are referring to must be available on your ftp site. How do we get to it?

Thanks
03-05-2009, 10:26 PM
To-M

Yes it is, sorry forgot to mention that - moving to fast :) . It is located in the following path: /_DSS/SMALL_UPDATE/DSS_262710_kernel
03-05-2009, 11:32 PM
ptabashov

What is the logon info for the ftp site itself?
03-05-2009, 11:43 PM
To-M

check your email