Work fine on Windows, problems and incredibly slow on MacOSX

Hi,

We have 2 Open-E Nas in our network. The 'old one' work fine, no problem.

But our new Open-E Nas work fine only for all our Windows computers, but not for all our Macintosh computers. The transfert (upload/download) on Macintosh are very too slow (at least x100 slower than on Windows). A user of a Mac tell me that this new nas say that there are 0Go free (???) and 909 Go of capacity (theses numbers are totally wrong) but this information is unverified/unconfirmed by myself (just tell it for you because it is perhaps symptomatic).

NB: yes, SMB is checked 'on'.
The particularity for this new Nas is that we use a balance-rr (on 4 ethernets interfaces)

Please, help !


Some information about that new NAS :


Model: NAS-R3 ENTERPRISE
Version: 4.01.DB00000000.2528
Release date: 2007-01-18
S/N: **** ask if you need it ****
Licensed Storage Capacity: 16 TB


Hardware specifications for that new NAS :


Network controllers
Intel Corporation EtherExpress PRO/100 S Server Adapter [unused]
Intel Corporation PRO/1000 GT Quad Port Server Adapter [used for balance-rr]
Intel Corporation PRO/1000 GT Quad Port Server Adapter [used for balance-rr]
Intel Corporation PRO/1000 GT Quad Port Server Adapter [used for balance-rr]
Intel Corporation PRO/1000 GT Quad Port Server Adapter [used for balance-rr]
Broadcom Corporation NetXtreme BCM5780 Gigabit Ethernet [unused]
Broadcom Corporation NetXtreme BCM5780 Gigabit Ethernet [unused]
RAID/SCSI controllers
Broadcom BCM5785 (HT1000) PATA/IDE Mode
Broadcom BCM5785 (HT1000) PATA/IDE Mode
3ware Inc 9650SX SATA-RAID


Network drivers:
Ethernet Channel Bonding Driver, v3.0.3
Intel i82557/i82558/i82559 PCI EtherExpressPro driver
Intel(R) PRO/100 Network Driver
Broadcom Tigon3 ethernet driver
Intel(R) PRO/1000 Network Driver
RAID/SCSI drivers:
iSCSI/TCP data-path
iSCSI Transport Interface
3ware 9000 Storage Controller Linux Driver
low-level driver for K2 SATA controller
Library module for ATA devices

[Sorry, this message was posted on Open-E NAS Entreprise too. But I don't know where is the best place for it (here ?)]

Yes - please keep to one post. Try without bond for testing. Also go to the Extended tools
then select option to Remove Apple temporary files. Also I need you to update to Version 410 Build 2584.

Without bond, with only 1 eth, it is the same problem.
All the macintosh see 0 space free on the NAS !!!

... and for the update, when I go here...


Service & Support > Software Updates > NAS-R3 Enterprise

... the site say ==> Note: Update file not found

:mad:

Note : It is OK for the Macs with Appletalk protocol (so it is not as critical) but now I want to know why that isn't work with SMB ??? :confused:

Post-Scriptum : Please tell for the upgrade too. Thanks.

We have moved our FTP site to ftp://software:enterforupdate@88.198.24.38 . Did you Remove Apple temporary files? Let's get the update and see if that fixes the issue. Did you email support as well on this case with log files?