Problem with Veritas Agent

When i configure my backup i can view my dss share and file from my Veritas Backup Exec 10.0 Rev. 5520 server but when i execute it, it fails with the following error:

Final error: 0xe000846b - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
Make sure that the Remote Agent is installed on the target computer and is running.
Final error category: Resource Errors

Backup
The Media Server was unable to connect to Remote Machine DSS.
The Media Server will fall back on the local agent to try and complete the operation.

Backup- DSS
Unable to attach to DSS/share_volumes.
V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
Make sure that the Remote Agent is installed on the target computer and is running.

Make sure you have done the following when configuring Backup Exec on DSS.

Veritas:
Here you need to provide an IP address of a server running the Backup Exec. The "Directory Pass" is a password that the Backup Exec might prompt for.

Backup:

1. In Veritas Backup Exec set a user in the menu Network-> Logon Account Management,
2. Next enter the password such as earlier provided in the NAS Server function "Backup client setting",
3. By choosing "Backup" a "Backup Job Properties" window will appear,
4. A list of network shares will be shown in that window,
5. By clicking on the "Remote Selections" branch, and next on "Unix Agents", a NAS server name will appear,
6. After clicking the server "NAS_server/logical volume", a window "Logon Account Selection" will be displayed, #where you need to choose the same user name as in the point "1",
7. After choosing a user, the "Logical Volume" and NAS server shares will appear. By selecting the correct share and clicking the "Run Now" button, selected shares will be backed-up.

Note
In some settings, the window "Logon Account Selection" will not appear automatically. In this case you must right mouse click on the name "NAS_Server/share_volume", and then in the context menu choose "Connect As...". Only then the "Logon Account Selection" window will appear.

Before, I had forgotten to select the account on logical volume with "Conect As..." in the context menu. Now i've done it and backup works! :D

Thanks a lot

Thanks for the update!! :)

Hello,

i have a problem with the Veritas Agent.

i can see the Storage in the Networkbrowser on Backupexec.

But when i click on Older Agent Version and then oh the Storage come a Error Message:

The network is not available or has not started :confused:

Please Help

Ah... just came across this (old) thead and wanted to add a quick one:
After following all the steps, if you get an "access denied" when connecting to the shares, make sure your password is 8 characters long (or shorter)!

Also, the login credentials don't need to have a username. Creating the credentials with a blank user name is perfectly o.k.

hope this helps..

ohuf.