dss6 BUG

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07-04-2009, 12:48 AM
tjk

dss6 BUG

Todd,

With release dss6, when you go to maintenance and tell it to download/check for updates, it downloads an update that doesn't work on dss6, says it is for 3513/3518 only and doesn't boot back up until you hit enter.

Might wanna let devs know.

Tom
07-05-2009, 05:17 PM
To-M

With DSS V6 check that you have the latest version dss6.0up04.oe_i.zip. I just tested this in the Software update Tab and was able to download a small update.
07-06-2009, 03:24 AM
tjk

Quote:

Originally Posted by To-M

With DSS V6 check that you have the latest version dss6.0up04.oe_i.zip. I just tested this in the Software update Tab and was able to download a small update.

Todd, yea it'll download it, however go issue a reboot and watch your console, says the update is not for this version and requires 3513/3518.

I am running:

6.0up04.8101.3530 64bit

and when I tell it to apply/check for updates, it downloads 49M worth of updates, again, when applied and rebooted it errors out and says wrong version hit enter to reboot to priot version.

tom
07-06-2009, 11:53 PM
To-M

Could you supply some screen shots and anything in the event viewer for errors. I just tested this again and did not get the same problem.
07-10-2009, 10:39 PM
itr

Hi Todd,

I am having the same problem, running v6 3530 in 32bits. (installed from dss6.0up04.oe_i.zip).

Here are the screenshots, when I check for updates it downloads 49MB and shows this:

http://www.itr.ca/IT_FILES/smallupdate.jpg

Then I click ACCEPT and shows this:

http://www.itr.ca/IT_FILES/completed.JPG

Then I reboot and the console shows this:

http://www.itr.ca/IT_FILES/error.JPG

Hit ENTER and reboots again to 3530, if I check for updates same thing happens again...

Hope this helps.
07-10-2009, 10:41 PM
itr

By the way, nothing at all on the event viewer...
07-10-2009, 11:05 PM
To-M

Thanks for the screen shots - I have sent this to our developers to look into this. For now hold off until I find out what is going on and use the manual upload if there are new updates.
07-11-2009, 03:10 AM
tjk

Quote:

Originally Posted by To-M

Thanks for the screen shots - I have sent this to our developers to look into this. For now hold off until I find out what is going on and use the manual upload if there are new updates.

Yea, surprised you didn't run into this on your test setup, I've seen this many times so far testing 6.0...

I have the same screen caps if needed, hopefully not though.

Tom
07-11-2009, 04:47 AM
To-M

We did test this out and I tested it last week without issues so must be from the location of the site where it is directed, easy fix and there is a portal that you can get the downloads from. Easy and something we are at least honest about and not hiding. AAA :rolleyes:
07-12-2009, 10:54 PM
tjk

Yikes, Todd, didn't mean to upset you, just surprised it didn't show up.

So you are saying each DSS install uses multiple download locations to grab updates from?

Are there any patches yet for 6?

Tom
07-13-2009, 02:19 AM
To-M

Oh no not at all. It just looks as though the ftp site that it is directed to could have some issues. I just tested it now and got the same problem. I should be resolved tomorrow or the next day. There will be a new patch soon but no eta yet.
07-13-2009, 03:30 PM
To-M

It is now fixed.
07-13-2009, 04:30 PM
itr

Ok, I just tested and now I get "No update available for your version." which I guess is fine until you guys release something...

Thanks a lot Todd!