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Hello,
I found an issue. I am using Open-e with LSI 9265-8i MegaRAID Controller. I have also a backup battery unit connected to it. Problem is such that DSS does not see a battery. MegaRAID Storage Manager can see it but DSS reports that "Info No battery has been found."
How to see a battery ?
Another question from me. How to check SMART status stats of drives connected to LSI MegaRAID Controller ?
Are you on the latest firmware for the LSI and the latest version of the DSS V6 (build 5626)?
Did you update your RAID Controller firmware to the latest version?
And what is your DSSv6 build?
We have the same issue, and are running the most current firmware. We are on 5626 DSS, and 3.140.15.1320 for LSI.
Thanks
Shawn
Hello,
I updated controller firmware to 3.140.15.1320, but I still see the battery issue.
Thanks for support.
Can you send in the log file from the DSS V6 so we can look into this, to get the log file go to Status > Hardware > Log then create a ticket from your User Portal.
I think that you can't do it from Open-E interface.Quote:
Originally Posted by piotrp
SMART status in Open-E is available only for directly attached HDDs (without any RAID controller in between). Or, when RAID controller is working in IT mode (without any RAID functions).
Use LSI MegaRaid Storage Manager for checking of HDDs status and their health.
I think i can`t create ticket from user portal because I am running so far Trial Version for testing purposes.
Send me a privet email on the forum and I will give you a email address to use.
Hi,
Thanks for support about battery.
But I still have questions about SMART. I asked LSI about SMART monitoring using their tools and they recomended using third party tool like smartmontools. Do you use it for SMART monitoring of S/W RAID drives ? I saw a manual for smartmontools and there is a possibility to check SMART status of drive used by MegaRAID controller (option "-d megaraid").
Will it work ? Can it be added to console like a tool or something? I don't think it is much work to do as tool exists.
Link for manual:
http://smartmontools.sourceforge.net...martctl.8.html
I agree with sale_u123, I reckon the moment you'll get SMART error , LSI card will mark that drive as "predictive failure".Quote:
Originally Posted by sale_u123
I believe that Open-E has got MegaCLI build in hence you can create / delete LSI arrays from the WebGUI (h/w raid sub-menu). Here you can find more information about The MegaRAID Command Tool (CT) is a command line interface (CLI) application forQuote:
Originally Posted by piotrp
SAS - http://www.lsi.com/downloads/Public/...6-01_Rev_J.pdf (Chapter #5)
Hello,Quote:
Originally Posted by marcinrozanski
I was not asking about MegaCLI. I have checked that "smartmontools" in newest version is able to check SMART status at each drive connected to controller. It works under CentOS 6 and MegaRAID driver version 5.3. I am asking about that functionality in Open-e DSS as tools exists.
Sorry to bring up an older post, but has there been a resolution to the battery issue? We're also experiencing it (but with the Intel branded version of the card - RS25DB080).
latest build of DSSV6(5845) can sense the BBU with LSI chipset.
What version of DSSV6 and controller firmware are you using? The intel OEM may not have the latest from LSI yet.
Hi Team,Quote:
Originally Posted by Gr-R
this is not correct. We have the same issue with the 2nd Generation of LSI controllers on open-e DSS6. A BBU ist installed, but open-e didn't see it. We have installed DSSV6(5845) and with the latest firmware on the LSI MegaRAID SAS 9285-8e (Ver. 23.1.1-0004).
We got the information: "There is no BBU currently installed in you system or your BBU has failed. Write Through Cache will be enabled which may decrease overall write performance. In order to disable Write Through Cache please disable Write Through for failed/missing BBU."
With the LSI MegaRID SAS 9261, ther is no issue.
Any idea?
Thanks in advance.
Best regards,
Reiner
Reiner:
We do have an open support case going on. If you connect with LSI MegaRAID Storage Manager or Intel RAID Web Console 2 directly to your Open-E server, it will show the battery (and the log files report it as well).
Hopefully there will be a resolution soon.
If you want to verify that your battery is functional, and the volume(s) is/are in Write Back mode (assuming you have it enabled w/BBU), you should connect with MSM or RWC2.
update:
The issue here is that the CLI tool returns results in different ways depending on the LSI controller type, or OEM chipset.
If the BBU is not showing in the DSS V6 GUI, using the MSM is the best option at this point to check its status.
For some cards it will work as expected.
Thanks both for your feedback.
Best regards,
Reiner