Monitoring open-e with check_mk failing

Hi,

Can you give me any pointers as to where I might be going wrong.

I have done this before on another pair of servers without a problem. This time it just refuses to work.

So I have a OMD installation setup. I have Enal;bed api access in Open-e and generated and downloaded the key...which I have placed on my server.

I have then changed owner to my omd operator. Also set permissions to 500

Then I su to my user and run command to talk to san.

I keep getting the following:

ssh -p 3389 -i A0061921_20150703140738.key -l api 172.16.xxx.xxx check_mk_agent (Im using 3389 because its open on firewall already)

I get the following:

CLI/API: method not found

I have check maintenance and software update to see my minor update has been applied. ADDED: check_mk Api tool.

I have rebooted also.

Any pointers would be greatly received.

I'm running 7.0up16.9101.16323 64bit

Thanks

Hi,

Does anybody have any pointers they could give. I have tried different ports, further restarts, regenerate keys etc.

But still I get:

CLI/API: method not found

Thanks

Are you saying that you are not seeing this feature in our GUI?

Hi Todd,

I see my Small updates: in MAINTENANCE and Software update

ADDED: check_mk Api tool

I see the option to Use CLI/API. I enable with a tick , set port, download key. Transfer key to my Nagios/OMD Install. Change owner to my site and set permissions. su to that site to run the command line...but I get

CLI/API: method not found.

I have done this before on another pair of servers without a problem so am reasonably familiar with the steps.

Thanks

Is this with the latest build of DSS V7 Up16? If so any chance you can test with Up12 build 10529? I dont have a Nagios server setup.

Does this blog help?
http://blog.open-e.com/how-to-monito...open-e-dss-v7/

Quote:

---

Originally Posted by To-M

Is this with the latest build of DSS V7 Up16? If so any chance you can test with Up12 build 10529? I dont have a Nagios server setup.

---

Hi,

Thanks for reply. I worked double shift day before so took day off yesterday.

Yes I can test no problem.

Can I just downgrade. I have active/passive sans running. Should I do both at the same time and restart.

Thanks

Quote:

---

Originally Posted by To-M

Does this blog help?
http://blog.open-e.com/how-to-monito...open-e-dss-v7/

---

I used a different article previously but did look at this also when I was having setup issues.

Thanks

Hi,

Can I just downgrade or is there another way to boot an older kernel.

Thanks

You can, but if you have Failover running make sure to move the resources over to the other node then roll back to last version then once back online move the resources back and proceed with the same method to the other node.

Okay great thanks.

How can I roll back.

Thanks

In the GUI go to Maint. > Software update then click on the last build that it was using and reboot. If there is none then go to your User Portal on our site and download the previous build and upload it in the same GUI location and reboot.

Okay thanks,

What is the correct method for rolling back.

Thanks

As I stated before just go to the GUI in Maint. > Software update then click on the last build that it was using and reboot. If there is none then go to your User Portal on our site and download the previous build and upload it in the same GUI location and reboot.

Ah yes sorry, I had not seen your post before posting a new message.

I will try that and report back.

Many thanks

Hang on, I cant.

This is the base version.

Does that mean a reload using an older kernel.

I will send you the link for the previous build in your inbox, download then update then if your in Failover move the resources over to the other node then reboot and test, if you want you could move the resources back and the others from the other node and update that one as well then reboot and put back the resources and test.

Quote:

---

Originally Posted by To-M

I will send you the link for the previous build in your inbox, download then update then if your in Failover move the resources over to the other node then reboot and test, if you want you could move the resources back and the others from the other node and update that one as well then reboot and put back the resources and test.

---

Thanks, I downloaded, rebooted, reapplied update for check_mk and rebooted again.

I'm still getting CLI/API: method not found.

Thanks for your help in trying to resolve this so far.

Are you using a LSI controller? Try the API command > get_raidstatus
This returns information about RAID.

Quote:

---

Originally Posted by To-M

Are you using a LSI controller? Try the API command > get_raidstatus
This returns information about RAID.

---

Nope, HP SMart Array P420I.

Yes that returns same as hpacucli ctrl all show config detail


*-----------------------------*
hpacucli-start ctrl all show status
*-----------------------------*


Smart Array P420i in Slot 0 (Embedded)
Controller Status: OK
Cache Status: OK
Battery/Capacitor Status: OK



*-----------------------------*
hpacucli-start ctrl all show config detail
*-----------------------------*


Smart Array P420i in Slot 0 (Embedded)
Bus Interface: PCI
Slot: 0

So my command is sound, the key works fine and I have no firewall issues.

So even though the check_mk tool appears as an installed tool is there an issue with it.

Thanks

make sure you use latest release of DSS and latest release of check_mk Small Update (2014-09-09, upd_70139c-DSS-V7-up12.upd).
If you still have problems please open a support ticket so one of our guys can help you over remote session.

Hi,

I was running 7.0up16.xxxx.16323 2015-05-29 b16323 but downgraded to try 7.0up12.xxxx.10529 2014-02-21 b10529.

Can you mail me a link for the latest check_mk

Thanks very much

Check your inbox.

Guess what, it only works.... on both the older and latest kernel.

Thanks very much for your help guys.

Jim

Glad we can help :)