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Hi,
I'm trying to access the DSS through a KVM remote access device (Switchview IP 1010). T
he device is having trouble passing the default display resolution and I was wondering if I have the ability to change the resolution to something more friendly to my (low-end) KVM device?
Thanks,
Tony.
Sorry to say we do not have the ability to change these settings in console.
You can use Remote Access using SSH connection as an alternative.
WebGUI -> setup -> Administrator -> Function:
Remote Access
To connect to server from Linux/MacOSX systems use:
ssh -2 -p 22222 -l cli address_ip
-option: -2 is a version of ssh protocol used for connection.
-option: -p is a port for Remote Access.
-option: -l is a user (In our product the user must be "cli").
-option: address_ip is a address of server you want to connect to.
To connect to server from Microsoft Windows, download free ssh client Putty (www.putty.nl).
-In Host Name (or IP address) field please enter IP address of the server -In Port field please enter the same port as in the server GUI (default 22222) -In Protocol please choose SSH -In Category: Connection
-> Data -> Auto-login-username please enter:
"cli"
-In Terminal -> Keyboard -> The Function Keys and keypad please select "VT100+"
-Go back to Category Session, enter session name in field Saved Sessions and click on "Save" button.
-Then click on new saved session, click "Open" and enter the "password".
(In case you did not enter Auto-login-username, it will prompt for username, so please enter: "cli")
Thanks Todd,
This gives me access to the console which solves most of my problem but I occasionally need access to the system or Adaptec RAID BIOS.
When support tells me to change BIOS settings, or I want to check the status of the array, I still need a locally attached monitor/keyboard. It doesn't happen very often, but when it does it is a PITA.
Hi Tony,
I just test with my Adaptec (ASR 3405) and with Console (using Remote Access) you should be able to access the Adaptec RAID BIOS with CTRL + ALT + W
CTRL-ALT-W? Could you be just a bit more specific? I don't see anything in the Hardware Configuration Menu that would give me access to the Adaptec RAID BIOS.
Tony,
Profuse apologies I meant:
CRTL + ALT + R (for RAID functions) also if you use the F1 key this will describe these functions and in the manual.
CTRL-ALT-R does not work for me.
Neither the ucli nor the aacli option works with my adapter. The error message UCLI tells me 0 controllers found. While aacli can see my adapter it says that the installed version of AFAAPI.DLL is too old to work with the controller.
The Adaptec 2820SA I am using has been around since October of 2005 so it's not exactly a new product...
Tony,
You received an update from our support 06/12/2007 with the attached file 0070-dss_b.upd did you update this file in the web GUI?? I remember in the begining you had a spam filter, could you check this to see if this is blocking us.
I never received any update from support.
The last email I got from them on this issue was on June 5th.
I was cc on this email as well and received it. I just emailed this again please test it and let support know as of the status.
Thanks for re-sending the update to me. For some reason, I never received it. I will install it and continue to work with support.
Once this is resolved I only have one access issue remaining: Accessing the system BIOS remotely through my KVM. I am working with the KVM manufacturer to get this resolved and they have asked: what is the video mode the DSS server outputs? It looks to me like standard SVGA: 800x600x60Hz. Could you confirm? I am using the on-board Tyan VGA adapter.
Thanks again for all your assistance!
Best regards,
Tony.
We use standard VGA 800x600.