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product activation
i have a strange problem with product activation after deletion of vg0:
- i had to delete / replace vg0 because the disks
were more then 4 years old
- after replacement, open-e dss v7 stated that the "system partition"
is missing. I didn't find any information on "system partition"
in the user manual
- as a consquence of the missing system partition
also the product activation information was gone
- i recreated vg0 with the new disks and the "system partition"
was created automatically, but open-e v7 is not activated
anymore (see picture of error message, text in german)
http://www.infogrips.ch/download/san2_1.png
- i tried to reactivate open-e dss v7, but the activation dialog
states that the product IS ALREADY ACTIVATED (see picture)
http://www.infogrips.ch/download/san2_2.png
Is there any possibility to reactivate the product, without
reinstalling anything from scratch? Any help ist highly
apreciated.
PS: after deleting vg0, also all SMB shares of other volumes
have been deleted, but i was able to recreate them
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Hello,
We will need Serial Number and most probably logs to verify the issue.
Please do not post it here, but send it to our support by creating a ticket in User Portal.
Thank you.