System frozen

My system suddenly frozen after almost 2 years of uninterruptly work with an error quite cryptic.
Is it caused by some pending hardware failure? Or by software?

2015/03/10 09:28:17|[124562.340855] last sysfs file: /sys/devices/system/cpu/cpu11/cache/index2/shared_cpu_map
2015/03/10 09:28:17|[124562.340856] CPU 1
2015/03/10 09:28:17|[124562.340880]
2015/03/10 09:28:17|[124562.340883] Pid: 1369, comm: bE6o07mFzo2_0 Not tainted 2.6.35.14-oe64-00000-ge4ce801 #2 X9SRL-F/X9SRL-F
2015/03/10 09:28:17|[124562.340885] RIP: 0010:[<ffffffff8103e652>] [<ffffffff8103e652>] load_balance+0x662/0x1270
2015/03/10 09:28:17|[124562.340891] RSP: 0000:ffff88014d343c00 EFLAGS: 00010046
2015/03/10 09:28:17|[124562.340893] RAX: 0000000000000000 RBX: 0000000000000080 RCX: 0000000000000000
2015/03/10 09:28:17|[124562.340895] RDX: 0000000000000000 RSI: ffff880001e30180 RDI: 0000000000000080
2015/03/10 09:28:17|[124562.340897] RBP: ffff880001ef4001 R08: 0000000000000080 R09: ffff880001e30260
2015/03/10 09:28:17|[124562.340899] R10: 0000000000000000 R11: 0000000000000000 R12: 00000000ffffffff
2015/03/10 09:28:17|[124562.340901] R13: ffffffffffffffff R14: ffff880001e30240 R15: ffff880001e30250
2015/03/10 09:28:17|[124562.340903] FS: 0000000000000000(0000) GS:ffff880001e20000(0000) knlGS:0000000000000000
2015/03/10 09:28:17|[124562.340905] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
2015/03/10 09:28:17|[124562.340907] CR2: 00000000f7774020 CR3: 0000000001917000 CR4: 00000000000406e0
2015/03/10 09:28:17|[124562.340909] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
2015/03/10 09:28:17|[124562.340911] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
2015/03/10 09:28:17|[124562.340914] Process bE6o07mFzo2_0 (pid: 1369, threadinfo ffff88014d342000, task ffff8801d7680000)
2015/03/10 09:28:17|[124562.340915] Stack:
2015/03/10 09:28:17|[124562.340916] ffff8801fc783000 ffff88014d343d80 000000001caa6e18 000000000000024d
2015/03/10 09:28:17|[124562.340919] <0> 0000000000014000 0000000000014000 ffff8801fb8ed5f0 ffff88014d343e34
2015/03/10 09:28:17|[124562.340922] <0> 00000002fc783000 ffff880001e301a0 ffff880001e34000 0000000000000001
2015/03/10 09:28:17|[124562.340926] Call Trace:
2015/03/10 09:28:17|[124562.340931] [<ffffffff8103cd21>] ? dequeue_task+0x61/0xa0
2015/03/10 09:28:17|[124562.340934] [<ffffffff81590be1>] ? schedule+0x431/0x5c0
2015/03/10 09:28:17|[124562.340946] [<ffffffffa01d1456>] ? scst_cmd_thread+0x196/0x2b0 [scst]
2015/03/10 09:28:17|[124562.340949] [<ffffffff8103da70>] ? default_wake_function+0x0/0x10
2015/03/10 09:28:17|[124562.340957] [<ffffffffa01d12c0>] ? scst_cmd_thread+0x0/0x2b0 [scst]
2015/03/10 09:28:17|[124562.340961] [<ffffffff8105c4b6>] ? kthread+0x96/0xa0
2015/03/10 09:28:17|[124562.340966] [<ffffffff8100aa64>] ? kernel_thread_helper+0x4/0x10
2015/03/10 09:28:17|[124562.340968] [<ffffffff8105c420>] ? kthread+0x0/0xa0
2015/03/10 09:28:17|[124562.340972] [<ffffffff8100aa60>] ? kernel_thread_helper+0x0/0x10
2015/03/10 09:28:17|[124562.340973] Code: 48 8b 12 48 01 c1 48 39 f2 75 f2 48 8b 94 24 a0 00 00 00 89 4a 08 41 8b 56 08 48 8b 84 24 88 01 00 00 48 c1 e0 0a 48 89 d1 31 d2 <48> f7 f1 48 8b 94 24 90 01 00 00 48 89 84 24 80 01 00 00 31 c0
2015/03/10 09:28:17|[124562.341000] RSP <ffff88014d343c00>
2015/03/10 09:28:17|[124562.440460] PGD 1918063 PUD 80000001c00001e3
2015/03/10 09:28:17|[124562.440465] last sysfs file: /sys/devices/system/cpu/cpu11/cache/index2/shared_cpu_map
2015/03/10 09:28:17|[124562.440467] CPU 0
2015/03/10 09:28:17|[124562.440489]
2015/03/10 09:28:17|[124562.440491] Pid: 21163, comm: iscsird5 Tainted: G D 2.6.35.14-oe64-00000-ge4ce801 #2 X9SRL-F/X9SRL-F
2015/03/10 09:28:17|[124562.440494] RIP: 0010:[<ffff8801d76f59d4>] [<ffff8801d76f59d4>] 0xffff8801d76f59d4
2015/03/10 09:28:17|[124562.440497] RSP: 0000:ffff8801d77b9d98 EFLAGS: 00010002
2015/03/10 09:28:17|[124562.440499] RAX: ffff88014d343e98 RBX: ffff8801fb86ec68 RCX: 0000000000000000
2015/03/10 09:28:17|[124562.440501] RDX: 0000000000000000 RSI: 0000000000000003 RDI: ffff88014d343e80
2015/03/10 09:28:17|[124562.440503] RBP: 000000008105055f R08: ffff88014d343e80 R09: 0000000000004000
2015/03/10 09:28:17|[124562.440505] R10: ffffffff819acc00 R11: 0000000000000000 R12: 0000000000000001
2015/03/10 09:28:17|[124562.440506] R13: ffff88014cf65088 R14: 0000000000000000 R15: 0000000000000000
2015/03/10 09:28:17|[124562.440509] FS: 0000000000000000(0000) GS:ffff880001e00000(0000) knlGS:0000000000000000
2015/03/10 09:28:17|[124562.440511] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
2015/03/10 09:28:17|[124562.440513] CR2: ffff8801d76f59d4 CR3: 0000000001917000 CR4: 00000000000406f0
2015/03/10 09:28:17|[124562.440515] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
2015/03/10 09:28:17|[124562.440517] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
2015/03/10 09:28:17|[124562.440519] Process iscsird5 (pid: 21163, threadinfo ffff8801d77b8000, task ffff8801f9f71110)
2015/03/10 09:28:17|[124562.440521] Stack:
2015/03/10 09:28:17|[124562.440522] ffffffff81038d6b 0000000300000000 ffff88014cf65080 ffff8801d56f4ac8
2015/03/10 09:28:17|[124562.440525] <0> 0000000000000000 0000000000000001 0000000000000086 0000000000000003
2015/03/10 09:28:17|[124562.440528] <0> ffffffff81040d93 0000000000000286 0000000000000000 ffff880145213080
2015/03/10 09:28:17|[124562.440531] Call Trace:
2015/03/10 09:28:17|[124562.440536] [<ffffffff81038d6b>] ? __wake_up_common+0x5b/0x90
2015/03/10 09:28:17|[124562.440540] [<ffffffff81040d93>] ? __wake_up+0x43/0x70
2015/03/10 09:28:17|[124562.440552] [<ffffffffa01cfaa9>] ? scst_process_redirect_cmd+0xd9/0x1f0 [scst]
2015/03/10 09:28:17|[124562.440557] [<ffffffffa0268db5>] ? cmnd_rx_end+0x265/0x410 [iscsi_scst]
2015/03/10 09:28:17|[124562.440561] [<ffffffffa026b333>] ? istrd+0x5e3/0x870 [iscsi_scst]
2015/03/10 09:28:17|[124562.440565] [<ffffffff8103da70>] ? default_wake_function+0x0/0x10
2015/03/10 09:28:17|[124562.440568] [<ffffffffa026ad50>] ? istrd+0x0/0x870 [iscsi_scst]
2015/03/10 09:28:17|[124562.440572] [<ffffffff8105c4b6>] ? kthread+0x96/0xa0
2015/03/10 09:28:17|[124562.440577] [<ffffffff8100aa64>] ? kernel_thread_helper+0x4/0x10
2015/03/10 09:28:17|[124562.440579] [<ffffffff8105c420>] ? kthread+0x0/0xa0
2015/03/10 09:28:17|[124562.440582] [<ffffffff8100aa60>] ? kernel_thread_helper+0x0/0x10
2015/03/10 09:28:17|[124562.440584] Code: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff ff ff ff ff ff ff ff 00 00 00 00 0e 00 00 00 0e 00 00 00 <04> 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 e8
2015/03/10 09:28:17|[124562.440610] RSP <ffff8801d77b9d98>
2015/03/10 09:28:17|[124562.440611] CR2: ffff8801d76f59d4

Thank in advance.
Federico M.

This is a duplicate post from http://forum1.open-e.com/showthread.php?4122-dss7-issue and has been responded to.

I'm very sorry... but when I click your link I get an error: "Invalid Thread specified. If you followed a valid link, please notify the administrator."

My first post was in forum1.open-e.com when I realized that there is a kind of dead forum (there, last post was on 03-17-2014)... and there I cannot see my first post! :(

After, I come in here (forum.open-e.com) where I think ther is the real OPEN-E forum and I post the same message... in fact my number of posts is 1
Please, could you put the answer in this forum instead?

Federico M.

Frederico,

I see what you mean, strange that this happened, thanks for informing me. Answering your question are you on the latest version of the DSS V7? This error can come from older kernel version so updating to the latest release can help.

Hi Todd,
the reason because I post my first message in forum1.open-e.com is because I landed there from a GoogleSearch and, while I was there, I decided to login and post there...

By the way, version is: 7.0up10.9101.7637 64bit (Release date is: 2013-04-10)
and it's not the latest version... any special advice or reccomandation before update ?

Current version is 7.0up12.9101.10529 64bit