canot change NTP and Time Zone

I am working with DSS6 lite and am having trouble with the NTP settings. The GUI will not change the NTP server or Time Zone. I can change the NTP server at the console but not the Time Zone. This is pretty simple stuff but I cannot seem to get past it.
Any help would be tremendously appreciated.
Thanks Don

The tab key should bring you to the next field
Have you tried to change from the gui

The GUI lets me change the fields to what ever I want but the GUI resets the NTP server and Continous Check box back to the System console setting and leave the time zone set to Europe/Berlin.

No matter what I do I cannot control the time zone.

This may be related I am trying to use the NAS function. I am getting "Time differences between NAS and KDC are too large"

and

Cannot renew kerberos ticket

I have the time set to manual and it is within a couple of seconds of the domain controller.
:confused:
Don

Are you clicking apply to save the changes ?
what version do you have ?
if the version is old try updating to latest release

Quote:

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Originally Posted by symm

Are you clicking apply to save the changes ?
what version do you have ?
if the version is old try updating to latest release

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I have the same problem. I am running several installs of build 3537 and I cannot change the NTP server or time zone. I hit apply, but it just comes back with the defaults listed.

Any help is very much appreciated.

Quote:

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Originally Posted by gilly05

I have the same problem. I am running several installs of build 3537 and I cannot change the NTP server or time zone. I hit apply, but it just comes back with the defaults listed.

Any help is very much appreciated.

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Under Status, I see the time and the time zone correct. It would be helpful if the settings screen would show the current settings, instead of showing the default.

Despite the status showing correct, I cannot access my 3ware 3DM page... it gives me the error that Open-E has associated with an incorrect time/time zone.

Anyone know how to fix this?

Thanks,
Kyle

Quote:

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Originally Posted by gilly05

Under Status, I see the time and the time zone correct. It would be helpful if the settings screen would show the current settings, instead of showing the default.

Despite the status showing correct, I cannot access my 3ware 3DM page... it gives me the error that Open-E has associated with an incorrect time/time zone.

Anyone know how to fix this?

Thanks,
Kyle

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I am still having this issue... any help would be great. Also, it is effecting my ability to use AD authentication, claiming that the time difference is too great. However, I have checked and the date/time appear to be correct, except on the time selection screen (i.e., it is still correct on the status window, but not the time settings window).

This is very strange. Anyone else having this problem???

I am glad to see that I am not alone. No one else seems to have the problem. Are you using Dell hardware? It's a very annoying problem that just seems like the simplest thing to fix.
Don

I also wanted to add that I am on 6.0up07.xxxx.3537 2009-08-21 b353. I have installed and licensed two instances one on VMware and one on a Dell 2800. Both installs have the time problem. So it not hardware. If I enter the valid IP address of an NTP on the hardware console the unit will get a time but the time zone is wrong. I think this is a bug. I wish eopen would let us download older versions.

I thought the x32 might be different than x64

I wanted to keep this at the top

Build 3537. I'm not able to add to ADS because of the time problem.

I have only used Open-E for ISCSI in the past and I elected to try the free version to demo the NAS features.

Had the same issue. Reported it to support. They sent me a small update that fixes the issue.

Han.

Quote:

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Originally Posted by dlusk

I have only used Open-E for ISCSI in the past and I elected to try the free version to demo the NAS features.

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I will try again. Did you just use the "support form" on the web sight

Don

Quote:

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Originally Posted by dlusk

I will try again. Did you just use the "support form" on the web sight

Don

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I just emailed support requesting help on the issue. I referenced this thread and mentioned that someone got a fix. I will post if/when I get a response.

Thanks,
Kyle

We have trying connect DSS trial to AD long time. And finaly find that problem is exactly same - wrong time zone. And we can not change from default. Trial failed. We will look for some other storage software.

I had the same problems when I installed a system using Build 3719.

Support sent me an update which returned "Wrong Product Update", but when they realised I was using the Lite version they sent me an alternative update.

This worked a treat.

Whilst I don't seem to be able to attach them here, I have uploaded both to an area of my website - hopefully this will help others with the same issue.

For DSS Lite: http://www.nas.uk.com/OpenE/upd_0559-DSS_V6Lite.zip
For DSS (trial - untested by me): http://www.nas.uk.com/OpenE/upd_2009_9_9_2.zip

Simple instructions
1.Extract the UPD file to your local system
2.Login to the DSS GUI
3.Navigate to MAINTENANCE - SOFTWARE
4.Select the UPD file and select Apply
5.Reboot the server

Hope this helps.

Support do you have an update for the version version 6.0up10.8101.3719 64bit so that it will permit me to update Time Zone settings

Tried to create a support email but loops between the support website's steps 4 and 5:mad:

yes on V6 - its ok on older versions

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