Chelsio T204 Card not Seen

We have a chelsio t204 card that is on the supported hardware list. We have installed it in the system and booted open-e, but it does not see it. Do we need to do anything, such as load a driver, enable hardware, etc. in order to get the open-e box to see the card?

Could you send in the log file to support so we can see what is happening.

Which logs do you want?

From the Status > Hardware > Logs then click on the Download button. This will save the logs in one tar.gz file.