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Hi logic!

Yes this is true that we don't have failover for NFS, for today we have failover for iSCSI only, also we don't have public roadmap, but I've checked it, and I see that developers already...

Hi leiw!

When You creating volume under 64 bits, then this volume will be unavailable under 32 bits and vice versa.

Hi Markus!

Can You fill support form on our website and send us logs?

Thanx!

Just try here: http://www.open-e.com/store/ :)

@Florian Lang,

Yes, this option is safe for Your data :).

@abien,

If you have any questions regarding technical Pre-Sales information related to our products please contact: pre-sales[at]open-e[dot]com.

We've checked it and it works...
So if cache cleaning will be not helpful pls try to use some download manager, for example:
http://www.freedownloadmanager.org/download.htm

HI,

Could You please try to run option "Remove Apple temporary files" ?
And check if Your data is visible?
You can run this option from console (by pressing CTRL+ALT+X).

@asingh

Do you have any switch, router, firewall, etc between your PC and DSS?
Also pls let me know if you can try to login via another client.
(VIA command ssh from linux terminal for example).

Hi again!

Yes, old logs are available after reboot (rotate && compression)
You can submit ticket via http://www.open-e.com/account/technical-support/
but firs you must log in.

Hi Norbert,

Could you please send log files via our website?
The we will be able to investigate it deeper :)

@masim

It looks like @borstl20 need some manual how to do it :)
I can prepare such doc. but "this action" require some time (Unfortunately I have several more important tasks ;/ ).
But I will...

@Tymish

Probably there is some problem with JavaScript IP validation in the GUI, it looks strange...
We are using validation mechanism from older version.
But I forwarded this case to...

Yes we are able to help you.
Send us email with your data and serial number at support@open-e.com.

@WSS

Hmm... very interesting issue...
Could you please send system logs at support[at]open-e.com
I will check this :)

If you need to update for bakbone support could you please send an email to support at open-e.com and
we will send it to you ASAP :) .

Our failover will be working in active/passive mode.
Active-active has been added to our TO DO list but there is no ETA for it yet.

This solution is available via failover, which will be implemented in the next DSS release.
This technology will be available for iSCSI only.
The automation is done using a "Heartbeat" cable that...

There is no limitation :)