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  1. Replies
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    11,424

    If you are using b6156 and it's working properly...

    If you are using b6156 and it's working properly for you, then it's to keep it running.
    We discovered some storage availability issues in ESX when updating from older DSS V6 versions.
    If you have...
  2. Thread: Update issue

    by To-P
    Replies
    2
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    4,846

    First of all please make sure that you have...

    First of all please make sure that you have verified the md5 sum after downloading the ISO image. If it match the md5 sum which is available on our webpage then please try to reboot your server and...
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    449,182

    Just in case, here is the correct procedure when...

    Just in case, here is the correct procedure when resizing RAID array in DSS V6:

    1). Apply appropriate Storage extension Key or make sure that your current license key is valid also for the storage...
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    6,980

    When enabling the "volume replication" option for...

    When enabling the "volume replication" option for an existing logical volume (DSS V6 webgui -> CONFIGURATION -> volume manager -> Vol. replication -> vgxx -> volume manager) there will be a minimal...
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    4,265

    Hi Andreas, In DSS V6 we use iSCSI logical...

    Hi Andreas,

    In DSS V6 we use iSCSI logical volumes for iSCSI targets and FC logical volumes for FC targets, so it won't be possible to use the same volume for iSCSI and FC target. It's also not...
  6. It shouldn't be a problem. It doesn't meter what...

    It shouldn't be a problem.
    It doesn't meter what kind of logical volume you will create (NAS, iSCSI or FC), you are always able to add the "use volume replication" to such a logical volume. You...
  7. Replies
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    14,068

    First of all try to identify what can be the...

    First of all try to identify what can be the possible bottleneck of the decreased performance.
    It would be good to check your H/W RAID settings.
    The following Knowledge base article should be...
  8. Replies
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    6,888

    If you are still experiencing the activation...

    If you are still experiencing the activation problem, please report a case through our userportal and we will take a look at your system using the Remote Support connection to see what could caused...
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    4,423

    Exactly. BR, Tomek

    Exactly.

    BR,
    Tomek
  10. Replies
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    4,423

    You can use the LUN on two hosts however you will...

    You can use the LUN on two hosts however you will need to use an appropriate files system (like for example the vmfs from ESX) that will allow you to access the data on that LUN simultaneously from...
  11. Replies
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    5,576

    Unfortunately the build in file system repair...

    Unfortunately the build in file system repair tool that can be used from DSS V6 console works only for XFS file system which is used on NAS logical volumes. There is no vfat file system...
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    5,576

    The USB stick with DSS V6 uses vfat so the...

    The USB stick with DSS V6 uses vfat so the easiest way to check if they are ok will be to plug them in to an ordinary Windows PC and run the file system check (chkdsk).
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    3,175

    If are going to increase the size of your volume...

    If are going to increase the size of your volume group, please make sure that you do it in the following order:

    1). Apply appropriate Storage extension Key or make sure that your currect license...
  14. Replies
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    9,244

    In the DSS V6 b5458 we use the following version...

    In the DSS V6 b5458 we use the following version of mpt2sas driver:

    description: LSI MPT Fusion SAS 2.0 Device Driver version: 04.00.01.00
    ...
  15. Replies
    6
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    14,777

    It's important to do the RAID health check and...

    It's important to do the RAID health check and make sure that the RAID is 100% healthy before running the file system repair. You shouldn’t run it when the RAID is rebuilding because there is a high...
  16. Replies
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    3,529

    Yes it's possible. Download the logs, decompress...

    Yes it's possible.
    Download the logs, decompress them and check test.log.
    Find the output of "lvs" command in this file and you will see all the logical volumes on your system.

    Here is an...
  17. Thread: Error 13

    by To-P
    Replies
    2
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    4,283

    Press "Tab" button at the screen where you choose...

    Press "Tab" button at the screen where you choose 32 or 64 bit mode during booting and modify the line that contains different parameters by changing the splash=silent to splash =verbose. As a...
  18. Replies
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    6,664

    You can add an additional NIC to reach the webgui...

    You can add an additional NIC to reach the webgui and then apply the small update. After that you can reboot the server and remove the NIC.
  19. Replies
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    6,664

    Please take a look at the following KB article:...

    Please take a look at the following KB article:
    http://kb.open-e.com/Realtek-Network-adapter-problems-%28RTL8111%29-in-DSS-V6-Lite_1503.html

    This should be helpful.
    BR,
    Tomek
  20. Replies
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    6,664

    We have build-in drivers for Realtek NICs but...

    We have build-in drivers for Realtek NICs but they don't work well the RTL8111 which isn't actually an server designed NIC.
    Give us some time and we will try to prepare something for you.
  21. Replies
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    3,736

    The hdparm tool can show the read performance...

    The hdparm tool can show the read performance speed but it varies depending on
    the current system load.
    A better way to test the performance will be to use the disk performance test
    tool from the...
  22. Replies
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    5,523

    Your data will stay untouched during the update....

    Your data will stay untouched during the update. The only thing that you may to do is to restore the settings and configuration. It may be also needed to recreate the shares that will point to the...
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    3,710

    Thanks a lot, we will let you know when we will...

    Thanks a lot, we will let you know when we will have the at least beta version of Arcserve backup agent ready. It would be great to have the feedback from end users if it's working.

    Regarding the...
  24. Replies
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    3,710

    Actually the built-in backup agent is quite old...

    Actually the built-in backup agent is quite old and it hasn't been tested with the newest version of Arcserve software.
    This problem has been already escalated and the backup agents will be updated...
  25. Replies
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    3,300

    You need to remove the "use volume replication"...

    You need to remove the "use volume replication" option first in Configuration -> volume manager -> vol. groups for the specified logical volume.
    You will also need to increase the size of the...
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