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  1. Hi, We did not encounter such problems, but we...

    Hi,

    We did not encounter such problems, but we will check in ouor environment once again.
  2. Replies
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    4,040

    Hi, Did you try to restrt Apache service?...

    Hi,

    Did you try to restrt Apache service?
    Please check following kb article.

    https://kb.open-e.com/dss-v6-dss-v7-blank-webgui_1613.html

    If this won't help, please raise a ticket with...
  3. Hi, Did you follow previous advice? If yes,...

    Hi,

    Did you follow previous advice?
    If yes, and you are still having problems, please contact our Support Department.
  4. Replies
    5
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    7,095

    Hi, Yes, forum is still active. Are you...

    Hi,

    Yes, forum is still active. Are you looking for something particular?
    If you need any assistance you can create a topic and our people will be glad to help you.
  5. Replies
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    3,818

    Hi, Yes, it is possible to restart Apache...

    Hi,

    Yes, it is possible to restart Apache service.
    Please follow this link:

    https://kb.open-e.com/dss-v6-dss-v7-blank-webgui_1613.html
  6. Thread: Zpool limitation

    by T-Ku
    Replies
    2
    Views
    6,409

    Hi, The amount of Zpools in a cluster is...

    Hi,

    The amount of Zpools in a cluster is limited by design of JovianDSS.
    Developers are looking into possibility to add more zpools in cluster.
  7. Replies
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    3,518

    Hello, We will need Serial Number and most...

    Hello,

    We will need Serial Number and most probably logs to verify the issue.
    Please do not post it here, but send it to our support by creating a ticket in User Portal.

    Thank you.
  8. Thread: SOHO vs Lite

    by T-Ku
    Replies
    4
    Views
    7,173

    Lite version allowed to use HW RAID, but it was...

    Lite version allowed to use HW RAID, but it was not supported.
    SOHO version additionally is blocking the HW RAID functionality.
  9. Replies
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    10,789

    Hi, We will have to check the logs and see if...

    Hi,

    We will have to check the logs and see if the driver is included and blocked only or the new driver needs to be prepared.
    I have sent you the private message, so please check it.

    Thanks.
  10. Replies
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    6,540

    Hi, This seems to be a Solaris issue most...

    Hi,

    This seems to be a Solaris issue most probably.
    However, you may try to use Windows machine to configure MPIO from this side and see if it works.
    This should tell you if such an environment...
  11. Replies
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    3,146

    Hi, Can you raise a ticket with our Support...

    Hi,

    Can you raise a ticket with our Support Team? We will need logs from the system to analyze the problem.

    Thank you.
  12. Thread: JDSS limitations

    by T-Ku
    Replies
    5
    Views
    10,736

    I sent you a PM, please check your inbox.

    I sent you a PM, please check your inbox.
  13. Thread: JDSS limitations

    by T-Ku
    Replies
    5
    Views
    10,736

    Hi, First of all, we are sorry for the delay...

    Hi,

    First of all, we are sorry for the delay answering your post.
    Considering both systems, the bottleneck can be as you described in your post. Additionally, there may be other limitations such...
  14. Replies
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    5,772

    Hello, At the moment we do not offer FC HA...

    Hello,

    At the moment we do not offer FC HA cluster in JovianDSS.
    This feature is planned, but it is hard to say when it will be released.
    FC HA Cluster will be released with ALUA support.
    The...
  15. Replies
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    7,336

    Hi, Answering the first question. Yes, the...

    Hi,

    Answering the first question.
    Yes, the performance metrics is calculated on random request distribution.

    About the second question.
    In ZFS the performance is scaling on a vdev and not on...
  16. Replies
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    5,634

    Hi, Unfortunately we do not have it on our...

    Hi,

    Unfortunately we do not have it on our roadmap at the moment, but the discussion about this solution is in place.
  17. Replies
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    5,320

    Unfortunately not. The snapshots can be deleted...

    Unfortunately not. The snapshots can be deleted one by one, or you may prepare a script which will run the desired command with the option to delete snapshots.
  18. Hi, We will need to investigate this. Could...

    Hi,

    We will need to investigate this.
    Could you raise a support ticket and send us logs from both nodes?
  19. Thread: Activation?

    by T-Ku
    Replies
    1
    Views
    6,191

    Hi, This seems like a configuration problem....

    Hi,

    This seems like a configuration problem.
    I sent you a message what to do next.
  20. Thread: JDSS limitations

    by T-Ku
    Replies
    5
    Views
    10,736

    Thank you for posting this comment. The...

    Thank you for posting this comment.
    The information you mentioned is theoretically correct.
    However, basing on our practical tests which were held in our QA lab we can tell that such a limit does...
  21. Hi, Yes, please open the support ticket and...

    Hi,

    Yes, please open the support ticket and our team will have a look at this.

    Thanks.
  22. Replies
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    2,053

    Hi, Thank you for this update. I will notify...

    Hi,

    Thank you for this update.
    I will notify responsible person to change this.
  23. Thread: Leap second

    by T-Ku
    Replies
    2
    Views
    2,275

    Hi, The DSS will not be affected by this...

    Hi,

    The DSS will not be affected by this problem issue.
    This is a very small change, so it is not harmful for our systems.
  24. Replies
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    3,977

    Hi, Check your forum mailbox.

    Hi,

    Check your forum mailbox.
  25. Hi, Can you raise a Support ticket with our...

    Hi,

    Can you raise a Support ticket with our team?
    We will need also logs from your system, so please attach them to the ticket.
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