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  1. Thread: License error

    by Mi-M
    Replies
    1
    Views
    1,481

    canyonh Please let me know if you are still...

    canyonh

    Please let me know if you are still experiencing the activation issues.
    Internal system error... this can be caused by the connectivity so the system was not able to connect with the...
  2. Replies
    1
    Views
    3,352

    There shouldn't be problem with the activation. I...

    There shouldn't be problem with the activation. I assume only that this can be related to the key you are using.
    Make sure you have the Lite key applied on that BOX.

    Thanks
  3. Replies
    2
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    1,797

    Hello, This will be available with our next...

    Hello,

    This will be available with our next release what is planned by the end of current year.

    Release candidate should be available in November.
  4. Thread: SMB Service

    by Mi-M
    Replies
    3
    Views
    2,041

    Thanks for update. Please let us know what is the...

    Thanks for update. Please let us know what is the outcome from your end then after reboot. Also if necessary please raise a support ticket so we will be able to investigate the logs and the behaviour...
  5. Replies
    11
    Views
    3,682

    All, Everything should be working fine now. ...

    All,

    Everything should be working fine now.
    Please check it out and let me know if there are any problems receiving trial key
  6. Replies
    2
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    1,907

    Hello, I hope following material will help...

    Hello,

    I hope following material will help you with installation, especially following entry Installing the DSS V6 on a 2GB RAID Volume from webcasts and videos section ...
  7. Replies
    2
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    2,096

    ..also check this KB article ...

    ..also check this KB article

    http://kb.open-e.com/DSS-V7-does-not-boot-after-installation-%28up-00-and-01%29_1703.html

    This can help you as well.
  8. Replies
    2
    Views
    2,096

    Hello, Please open the support ticket from the...

    Hello,

    Please open the support ticket from the User Portal so we'll be able to send you patch update for that issue.
  9. Replies
    3
    Views
    2,036

    Yes, you should be fine with 20 TB license; ...

    Yes, you should be fine with 20 TB license;

    Also check out RAID calculator available here:

    http://www.open-e.com/raid-calculator/
  10. Rss

    Roeller,

    Please open the ticket then enable the remote support so we will be able to troubleshoot the issue you are having with the latest build...
  11. Replies
    5
    Views
    3,772

    Clarification

    Davion,

    Based on your post, I'm wondering now which version is the latest one R2 or R3 ?
    I thought R3.

    Thanks
  12. Replies
    5
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    3,772

    [UPDATE] New Ralus Agent

    All,

    We did prepare new small update with latest version of RALUS agent for DSS. If you are interested in it please send us a request via user portal.

    New SU was checked with Backup Exec...
  13. Replies
    11
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    5,072

    [UPDATE] Question about progress ?

    maygyver,

    any news from your side regarding GIS/UID? Is it working fine ?
  14. Thread: Vmware 5

    by Mi-M
    Replies
    13
    Views
    4,813

    Certification

    We will be performing certification process for it shortly.
    I 'll keep you all updated
  15. Thread: Vmware 5

    by Mi-M
    Replies
    13
    Views
    4,813

    [UPDATE] Vmware 5

    Sven,

    Good timing as we are researching Vmware 5 with Open-E DSS V6 in our LAB.

    We will keep you posted from our side

    Any feedback from your side already ?
  16. Replies
    11
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    5,072

    [UPDATE] Import/Export of GIDS and UIDS

    maygyver,

    With this SU you can download CSV files for UIDs and GIDs while you are using ADS domain. Exported CSV files you can import to second DSS. Then your UIDs and GIDs from the first DSS...
  17. Replies
    2
    Views
    2,068

    [UPDATE] Import/Export of GIDS and UIDS

    elda,

    make sure you are running 5626 and Small Update that you can get from support team.
    Please contact them via User Portal and ask for it.
  18. Replies
    11
    Views
    5,072

    [UPDATE] Import/Export of GIDS and UIDS

    Robert,

    Hope it will be good news for you:)
    Our developers did rewrite the mechanism so it's strongly recommended to follow it.

    In case you are interested on getting Small Update for...
  19. Replies
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    Views
    2,551

    Many thanks for your feedback and would say great...

    Many thanks for your feedback and would say great research job.

    I'll send this Step-by-Step solution to our development team. For sure based on your description maybe they can improve the...
  20. Replies
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    5,095

    Hello Philipp Many thanks for your post. Can...

    Hello Philipp

    Many thanks for your post.
    Can you please describe how you did setup the WWN ? This can help us to investigate further
  21. Replies
    5
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    5,851

    ...really great research/test and work done from...

    ...really great research/test and work done from your side. Appreciate your time being spent on that huge process. From my perspective it's always nice to hear positive information regarding the...
  22. Replies
    4
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    3,437

    Update PERC H200,H700,H800,6/i,6/E raid controllers

    Hello

    I just got the information that following PERC controllers H200,H700,H800,6/i,6/E raid controllers will work

    I hope this information will help you ...
  23. Thread: DRAM Fatal error

    by Mi-M
    Replies
    1
    Views
    2,003

    Update

    Hello sandip_a

    Please log the case via user portal providing logs and short description. We will be then able to see the logs if any strange behaviour appeared.


    Thanks
  24. Replies
    1
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    2,335

    Error mountig share

    Hello oscha


    Please login to our user portal and create ticket for that issue. Then we will investigate on Remote Support what's wrong.
  25. Thread: logs download

    by Mi-M
    Replies
    2
    Views
    3,826

    Thats correct, You can find...

    Thats correct,


    You can find usefull/important informations in critical_errors.log

    Thanks
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