We have the Same problem, finally we could download the demo cd and all our data was there, but we can“t fix the problem with the operative system and we have 10 days to solve it, because the demo trial is going to expire.
Contact support@open-e.com to extend the Demo-CD for another 30 days. You will need to enable the Remote Support Service in the Extended Tools, from Console please enter CRTL + ALT + X to activate this. Please provide them the Serial Number of the module and all your information to receive an RMA for replacement.