User / Gruppen anlegen nicht möglich

[Haeby]

Seit gestern bin ich Besitzer des NAS-XSR SOHO (IDE-Version). Die Hardwareeinrichtung ging problemlos. Das Einrichten von Freigaben hat auch funktioniert, jedoch kann ich keine User bzw. Gruppen anlegen. Immer wenn ich versuche einen User anzulegen und User Name und Password (2x) eingetippt habe und anschliessend auf ausführen klicke, springt die Anzeige wieder auf die leere Eingabemaske zurück. Es kommt keine Fehlermeldung! Es wurde aber auch kein User angelegt. Das gleiche passiert beim anlegen von Gruppen.

[To-M]

Versuchen Sie bitte, eine Min. von 4 Buchstaben jede zu addieren. Auch verursachen Sie einen Anteil an den Betriebsmitteln und stellen Sie auf Gast ohne Kennwort ein, um Zugang zu prüfen. Konnten Sie email Maschinenbordbücher zu support@open-e.com - Ihnen bitte danken auch

[Haeby]

Thank you for your fast answer. The User and Password that i wont to create, had min. 4 digits. the Groups had also min. 4 digits. I will send the Log-Files to support@open-e.com and hope you can help to solve the problem.

P. S.
The bootspeed of the NASXSR is much disappointing.

[To-M]

Please describe your system in detail. Perhaps you could be running a fake raid or have hardware issues. Set BIOS Power management off. What kind of motherboard are you using?
Please provide this for our support engineers.

[Haeby]

Hardware Details:

Motherboard: MSI KT6 Delta 6590v2
CPU: AMD Atlon 3000+ (Socket A)
RAM: 1 GB
Hard drive: 2 x 160 GB SATA I (Software Raid 0, now built with NAS-XSR SOHO)

DHCP is on

Shares:

Open-E NAS-XSR
Shares
Dokumente
FTP
Multimedia
Quarantine
Tools
Users
Groups

first i had in the Bios RAID 0 switched on and i became in the console the info that a fake raid running. After then i disable the function in the bios, this problem was solved.

Andy

[To-M]

Are you using the Internal LDAP part of our setup for users and are you still not able to connect using the previous tests?

[Haeby]

Yes i use the Internal LDAP.

Her some Attitudes:

Server name: NAS-XSR
Comment: NAS

Authentication method
Workgroup (internal LDAP) --> i did not change

Workgroup: Haeby-Net

Use NFS
Use FTP (Port 21)

SMB Settings = Simple and protected negotiation

IP address = use dhcp


E-mail notification:
Send errors
Send test message
E-mail server: open-e.com --> i did not change

SSL Certificate Authority = donload and installed


Unit Manager:
Unit MD0 298.10 in use

Disks Localizer:
Unit S0
Unit S1

Antivirus setup:
Use antivirus
Use quarantine
Select share: Quarantine

Update virus definitions: Last update 2006.11.22

STATUS

IP address info:
Use dhcp: dhcp on
IP: 192.168.1.30
Netmask: 255.255.255.0
Broadcast: 192.168.1.255
Gateway: 192.168.1.1
DNS 0: 192.168.1.1

HARDWARE

Controllers info
Network controllers
Broadcom Corporation NetXtreme BCM5788 Gigabit Ethernet (rev 03)
IDE controllers
VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) (prog-if 8a [Master SecP PriP])

Drivers info
Network drivers:
Broadcom Tigon3 ethernet driver
IDE drivers:
"build-in"

S.M.A.R.T. info

Unit S0
Device Model: SAMSUNG SP1614C
Serial Number: 0888J1FX503065
Firmware Version: SW100-27
ATA Version is: 7
ATA Standard is: ATA/ATAPI-7 T13 1532D revision 0

HEALTH STATUS: PASSED


Unit S1
Device Model: SAMSUNG SP1614C
Serial Number: 0888J1FX510771
Firmware Version: SW100-27
ATA Version is: 7
ATA Standard is: ATA/ATAPI-7 T13 1532D revision 0

HEALTH STATUS: PASSED


RAID

RAID LEVEL RAID0
Creation Time Thu Nov 23 00:03:51 2006
Update Time Thu Nov 23 00:03:51 2006
Array Size 298.10 GB
Chunk Size 64K
State clean




Thanks

[Haeby]

so besides, it is possibly to access the console of the Nas-xsr by remote (telnet or ssh)? It is every time difficulty to connect the monitor to the Nas-xsr. ;-)

Thank you for your help

Andy

[Haeby]

In the meantime I have adjusted the language in English, removed the DVD drive still attached, started this one Nas repeatedly newly and tried again to create a user. It was the same result. I have copied a couple of files on a Share and, once more, while the files are still copied, I have tried to create a user again. And see there, the user, I had this one tried approx an hour before it became to lay out listed. Now the Function is ok, But I do not know the solution. ????

Andy

[To-M]

You can connect to the server by SSH connection using default port 22222. Please refer to the manual on how to achieve this. If you still are not able to add users please send logs to support@open-e.com