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Thread: User / Gruppen anlegen nicht möglich

  1. #1

    Angry User / Gruppen anlegen nicht möglich

    Seit gestern bin ich Besitzer des NAS-XSR SOHO (IDE-Version). Die Hardwareeinrichtung ging problemlos. Das Einrichten von Freigaben hat auch funktioniert, jedoch kann ich keine User bzw. Gruppen anlegen. Immer wenn ich versuche einen User anzulegen und User Name und Password (2x) eingetippt habe und anschliessend auf ausführen klicke, springt die Anzeige wieder auf die leere Eingabemaske zurück. Es kommt keine Fehlermeldung! Es wurde aber auch kein User angelegt. Das gleiche passiert beim anlegen von Gruppen.


  2. #2

    Default

    Versuchen Sie bitte, eine Min. von 4 Buchstaben jede zu addieren. Auch verursachen Sie einen Anteil an den Betriebsmitteln und stellen Sie auf Gast ohne Kennwort ein, um Zugang zu prüfen. Konnten Sie email Maschinenbordbücher zu support@open-e.com - Ihnen bitte danken auch
    All the best,

    Todd Maxwell


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  3. #3

    Default

    Thank you for your fast answer. The User and Password that i wont to create, had min. 4 digits. the Groups had also min. 4 digits. I will send the Log-Files to support@open-e.com and hope you can help to solve the problem.

    P. S.
    The bootspeed of the NASXSR is much disappointing.

  4. #4

    Default

    Please describe your system in detail. Perhaps you could be running a fake raid or have hardware issues. Set BIOS Power management off. What kind of motherboard are you using?
    Please provide this for our support engineers.
    All the best,

    Todd Maxwell


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  5. #5

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    Hardware Details:

    Motherboard: MSI KT6 Delta 6590v2
    CPU: AMD Atlon 3000+ (Socket A)
    RAM: 1 GB
    Hard drive: 2 x 160 GB SATA I (Software Raid 0, now built with NAS-XSR SOHO)

    DHCP is on

    Shares:

    Open-E NAS-XSR
    Shares
    Dokumente
    FTP
    Multimedia
    Quarantine
    Tools
    Users
    Groups

    first i had in the Bios RAID 0 switched on and i became in the console the info that a fake raid running. After then i disable the function in the bios, this problem was solved.

    Andy

  6. #6

    Default

    Are you using the Internal LDAP part of our setup for users and are you still not able to connect using the previous tests?
    All the best,

    Todd Maxwell


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  7. #7

    Default

    Yes i use the Internal LDAP.

    Her some Attitudes:

    Server name: NAS-XSR
    Comment: NAS

    Authentication method
    Workgroup (internal LDAP) --> i did not change

    Workgroup: Haeby-Net

    Use NFS
    Use FTP (Port 21)

    SMB Settings = Simple and protected negotiation

    IP address = use dhcp


    E-mail notification:
    Send errors
    Send test message
    E-mail server: open-e.com --> i did not change

    SSL Certificate Authority = donload and installed


    Unit Manager:
    Unit MD0 298.10 in use

    Disks Localizer:
    Unit S0
    Unit S1

    Antivirus setup:
    Use antivirus
    Use quarantine
    Select share: Quarantine

    Update virus definitions: Last update 2006.11.22

    STATUS

    IP address info:
    Use dhcp: dhcp on
    IP: 192.168.1.30
    Netmask: 255.255.255.0
    Broadcast: 192.168.1.255
    Gateway: 192.168.1.1
    DNS 0: 192.168.1.1

    HARDWARE

    Controllers info
    Network controllers
    Broadcom Corporation NetXtreme BCM5788 Gigabit Ethernet (rev 03)
    IDE controllers
    VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) (prog-if 8a [Master SecP PriP])

    Drivers info
    Network drivers:
    Broadcom Tigon3 ethernet driver
    IDE drivers:
    "build-in"

    S.M.A.R.T. info

    Unit S0
    Device Model: SAMSUNG SP1614C
    Serial Number: 0888J1FX503065
    Firmware Version: SW100-27
    ATA Version is: 7
    ATA Standard is: ATA/ATAPI-7 T13 1532D revision 0

    HEALTH STATUS: PASSED


    Unit S1
    Device Model: SAMSUNG SP1614C
    Serial Number: 0888J1FX510771
    Firmware Version: SW100-27
    ATA Version is: 7
    ATA Standard is: ATA/ATAPI-7 T13 1532D revision 0

    HEALTH STATUS: PASSED


    RAID

    RAID LEVEL RAID0
    Creation Time Thu Nov 23 00:03:51 2006
    Update Time Thu Nov 23 00:03:51 2006
    Array Size 298.10 GB
    Chunk Size 64K
    State clean




    Thanks

  8. #8

    Default

    so besides, it is possibly to access the console of the Nas-xsr by remote (telnet or ssh)? It is every time difficulty to connect the monitor to the Nas-xsr. ;-)

    Thank you for your help

    Andy

  9. #9

    Default

    In the meantime I have adjusted the language in English, removed the DVD drive still attached, started this one Nas repeatedly newly and tried again to create a user. It was the same result. I have copied a couple of files on a Share and, once more, while the files are still copied, I have tried to create a user again. And see there, the user, I had this one tried approx an hour before it became to lay out listed. Now the Function is ok, But I do not know the solution. ????

    Andy

  10. #10

    Default

    You can connect to the server by SSH connection using default port 22222. Please refer to the manual on how to achieve this. If you still are not able to add users please send logs to support@open-e.com
    All the best,

    Todd Maxwell


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