Where enable the option "Label with Barcodes" ?

[To-L]

Please try updating to the latest version.

If that does not fix the problem, send logs to support@open-e.com

[HangaS]

Which version has this feature?

I'm waiting for this feature for quite so long... I'm using a rather new build (3234) and I can't find that option.

Other thing I would like to see it the backup client to be able to find the tape by its label/barcode no matter on what slot is the tape in.

[Sh-J]

Dear HangS,

Did you test it with 5.0_47_build_3216? It seems older than yours, but it was tested with this release and its working.

Regards,
SJ

[stephan123]

Where can i enable the option "Label with Barcodes" or is it automatically detected and shown when open-e recognizes the tape drive to have a barcode-reader ?

I am using the following Version:

Model: Data Storage Server
Version: 5.0.DB47000000.3216
Release date: 2008-08-28
Licensed Storage Capacity: 16 TB

This should be the one where it should be tested with ?

I am using a Quantum Super Loader 3 and the barcodes are displayed in Open-e in the "Label new Tapes"-Section.

I will send you logs and hope to get an answer ...

[HangaS]

Dear HangS,

Did you test it with 5.0_47_build_3216? It seems older than yours, but it was tested with this release and its working.

Regards,
SJ

Then I guess it is because I'm using "In_Engineering_Phase" firmwares. I started using this versions as it was suggested by support in order to fix an issue I had. Since then I'm using this branch as I though It should be more feature rich


This is my current version:

Model: Data Storage Server
Version: 5.0.DB48000000.3234
Release date: 2008-09-26
Licensed Storage Capacity: 8 TB

Quantum SuperLoader 3 and the barcodes are recognized in the label new tapes list. I just can't autolabel tapes based on that.

I'll try the latest "In_Engineering_Phase" and Stable versions during this weekend

[HangaS]

I just upgraded to

Model: Data Storage Server
Version: 5.0.DB48000000.3251
Release date: 2008-10-20

And still can't find that option

[stephan123]

After examining through open-e support there is a problem with "mtx" and "loaderinfo" (linux-tools) for handling auto-loaders.
As i understand the problem, one of the tools gets the correct information from the autoloader (Quantum Super Loader 3) that there is a barcode-reader available, but the other tool will receive the information, that no barcode-reader is available. So the option "Label with Barcodes" will not be shown in the gui.

Open-e is currently working on this problem. I think this problem will affect more people that use a "Quantum Super Loader 3".

I am currently waiting for a workaround (updated linux-tools with work correct together or a manually setting on the fileserver through the open-e support). I will post here again what the solution will be.

[HangaS]

Open-e is currently working on this problem. I think this problem will affect more people that use a "Quantum Super Loader 3".

I am currently waiting for a workaround (updated linux-tools with work correct together or a manually setting on the fileserver through the open-e support). I will post here again what the solution will be.

Hi!

Any news on this subject. I would really appreciate some way to identify the tapes unregarding of the slot where they are loaded....

Using slots to identify tapes, rather then labels is somewhat limitative..