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Thread: reactivation failed, Data lost?!

  1. #1

    Exclamation reactivation failed, Data lost?!

    I had a problem with my USB Stick (suddenly only black screen while booting) and I had to reinstall DDS Lite on the USB Stick.

    Now I need to activate the DDS Lite 2TB again. (Same Hardware, same USB Stick)

    But it fails with error:

    Error
    Can't connect to Open-E server.
    Please check internet connection of your server: IP, gateway, DNS settings. Please also check your firewall settings - port 10444, TCP should be opened.

    Port 10444 is open and the DDS Server can reach the internet!

    Please help!
    Because the activation fails I can't access my Data anymore!
    I need them back quickly!!

    Thx

  2. #2

    Default Same Boat

    I have the same problem, the DSS Lite software also seams to have vanished from the open-e website ...

    I'm guessing they have just decided to drop all support for it and everyone who is using it can just go jump?

  3. #3

    Default

    Hi All

    We have removed DSS lite for a short time, while we are adding more features to it.
    DSS lite will return in Q1 of 09

  4. #4

    Default

    Which means no more reactivations of DSS Old Lite? Looks like the activation server is also shut down. Can't connect to Open-E server message all the time lately.

  5. #5

    Default

    But how can I activate my currten installation again?I need to reactivate my current installation but this doesn't not work.
    How can I access my Data now?
    Now in the unactivated status of the DDS I can't access to my iSCSI LUNs with all my Data and VMs.
    With other words: In the moment I lose all my Data because de DDS activation doesn't work !

  6. #6

    Default

    The DSS lite server should be back on line.
    Please try again

  7. #7

    Default

    Thank you very much!

    But now it says:

    Error
    Activation not confirmed.

    What's wrong ? It's the same system and I have also restored my system settings from a backup.

  8. #8

    Default

    Is the activation server still online?

    I had to reinstall dss lite but I can't activate it. I'm getting "error unknown error", but no mail is getting through.

  9. #9
    Join Date
    Jan 2008
    Posts
    86

    Default

    G'day,
    This is an update for fconil (we work together) the activation server seems to be back online, and we were able to re-activate the key.
    Just as a note, the original key started failing with CRC errors (and it was created using the recommended chkdsk procedure). But once we created a new key, ran chkdsk and installed, changed IP addresses etc, reactivated with the original 1TB email address, everything was back to normal.
    Hepper, I know that this will not resolve your 2TB isssue though, as the reactivation will default to 1TB.

    Rgds Ben.

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