Smart Array P800 and DL165 G5

[noopykat]

I want to evaluate the DSS lite before purchasing the DSS 4TB version. I go to the raid tools from the console and the controller is not detected. Are there special instructions or settings for this card or is it not supported in the Lite version ?

If I got the HW/RAID in the GUI, there is not controller or array even thought I created a RAID 5 from 4 x 500GB internal. There are no other drives.

I will need to test the software before I can issue a P.O. for the product.

Thanks,

Stephen

[SuperSAN]

I assume you have DSS LITE 1TB, and 4x500G in RAID 5 is more than 1TB.

Can you create a smaller RAID? Can you access the GUI?

[asaph07]

Noopykat,

Which RAID controller are you using? Did you make sure it's supported in Open-E's website?

Asaph

[noopykat]

I can access the GUI but i do not see anything under H/W RAID. The controller is an HP Smart Array P800 8 port SAS/SATA. I would assume that it is supported as it is mainstream and not a fakeraid controller at almost $1000.

I will try to make a smaller array but I doubt that is the problem. I want to make sure the application works before I invest in a 4TB license...

Thanks,

Stephen

[To-L]

Hi noopykat

The HP Smart Array P800 8 port SAS/SATA should work, the drivers have been added to our software. I have also seen instances where our customers are using it.
At this time our GUI does not support HP RAID controllers in the H/W RAID tab.

Were you able to create a smaller RAID array to test with DSS lite?

[noopykat]

I was able to get the system to detect the P800 and it is working very well. My only issue at this point is that I have a server with 4 x 500GB drives and I can only use 3 of them. I saw that there was a version that supported 2TB but is no longer available.

Is there a way to purchase another 1TB of capacity for a total of 2TB ? I really like the product but I am having a problem getting the approval to purchase the 4TB license when I only need 2TB.

Also, if I purchase the software, what are the support options that are available ?

Thanks.