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Thread: 3Ware9550SXU-12ML

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  1. #1

    Default 3Ware9550SXU-12ML

    Hi,

    Has anyone encountered the issue where the controller is unable to display the drive status correctly?


    Firmware SD15
    Reallocated Sectors 0
    Power On Hour 0
    Temperature 0°C (0°F)
    Spindle Speed 0 RPM
    Queuing Supported Yes
    Queuing Enabled Yes
    Link Supported 1.5 Gbps
    Link Enabled 1.5 Gbps

    I've upgraded the firmware of the 9550SXU but it is still not displaying the drive info.
    FE9X 3.08.00.029 2.26.08.003-2.6.24

  2. #2

    Default

    Check the 3Ware logs to see if there is anything that might help.
    All the best,

    Todd Maxwell


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  3. #3

    Default

    Forgot to add - Check that the cables and power connectors are fully working. Blinking lights "LED" from the drives should show power.

    Reboot the system and go into the BIOS of the 3Ware to see if you can see the drives from there.
    All the best,

    Todd Maxwell


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  4. #4

    Default

    Quote Originally Posted by To-M
    Forgot to add - Check that the cables and power connectors are fully working. Blinking lights "LED" from the drives should show power.

    Reboot the system and go into the BIOS of the 3Ware to see if you can see the drives from there.
    Hi Todd,

    Yes I'm able to see all the drives and their status from the BIOS...but not from the 3DM2 web interface...

  5. #5
    Join Date
    Jan 2008
    Posts
    86

    Default

    G'day Kok-hong, this may seem like a very stupid question, but just to confirm you are running the full version of DSS and not DSS Lite?
    I've noticed that the drivers in the Lite version are a <cough> bit behind </cough> the full version.

    Just a note to the moderators, the demo CD's etc now do not have the changelog, so are they available anywhere else?

    Rgds Ben

  6. #6

    Default

    New Demo-CD to be released within 7 days will most likely have this.
    All the best,

    Todd Maxwell


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