License server not available?

[To-M]

Please check your huu_calyx forum email account.

[TheMan]

Hello Moderator,
I'm unable to connect to the DSS license server to activate the software. Please help.

Thanks!

[To-M]

Check to make sure that you are using the same email address that you registered it under in the past.

[vitalim]

Todd,
After minor hardware configuration change, DSS-Lite (Jan 2008 release) is asking to activate server again, but activation is showing "Unknown Error" after activation attempt. Can you, please, provide me with instructions how to overcome this issue.
Thanks,
Vitali

[To-M]

If this is the January version it could be the 2TB DSS Lite and we do not have this available. This ended very shortly and was introduced by the 1TB version. In other posts we recommend to download the DSS Demo-CD and backup your data this will give you 60 days of access.

[vitalim]

It's definitely 1TB version 5.0.DL37000000.3003 from 2008-01-31

[To-M]

Typically what I have seen from this error is usually from an incorrect user email account that was registered from the first stage and also that there was a small problem with the download. Sometimes this can be fixed by running the md5 check from the download that was provided and reformat the flash stick.

[TheMan]

Check to make sure that you are using the same email address that you registered it under in the past.

Hello.

my email address is the same. What's the problem?

Thanks

[To-M]

Just verified that the server is up and running.

[To-M]

Check your firewall that port 10444 is open.