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Thread: License server not available?

  1. #31

    Default

    I will investigate the server to see if there are any issues, should be able to get you an answer by tomorrow.
    All the best,

    Todd Maxwell


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  2. #32

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    Quote Originally Posted by To-M
    Check to make sure that you are using the same email address that you registered it under in the past.
    Hello.

    my email address is the same. What's the problem?

    Thanks

  3. #33

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    Just verified that the server is up and running.
    All the best,

    Todd Maxwell


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  4. #34

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    Check your firewall that port 10444 is open.
    All the best,

    Todd Maxwell


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  5. #35

    Default DSS Lite Activation Instructions

    Todd,
    Can you, please, check with Activation Server administrator if everything is running smoothly. Activation server host name perfectly resolvable and pingable from my DSS Lite server. Applicable TCP port on firewall is open. Below is part of past activation confirmation email with serial number.
    Also, is there a possibility to reboot activation server?
    Thanks a lot,
    Vitali

  6. #36

    Default

    Quote Originally Posted by vitalim
    Todd,
    Can you, please, check with Activation Server administrator if everything is running smoothly. Activation server host name perfectly resolvable and pingable from my DSS Lite server. Applicable TCP port on firewall is open. Below is part of past activation confirmation email with serial number.
    Also, is there a possibility to reboot activation server?
    Thanks a lot,
    Vitali
    Your Open-E DSS Lite has been activated.
    Activation details:
    * Software serial number: HU003522

    Open-E
    http://open-e.com

  7. #37

    Default

    Ok we just verifed again and the server has been rebooted and is still online.
    All the best,

    Todd Maxwell


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