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Thread: License server not available?

  1. #1

    Exclamation License server not available?

    Hello,

    is it possible that the open-e DSS Lite licence server is not available?
    I need to activate the DDS Lite 1TB again.

    It fails with error:
    Fehler!
    Keine Verbindung zum Server.
    bzw.
    Error
    Can't connect to Open-E server.

    Network settings are correct!

    Thx
    Stephan Schröder

  2. #2

    Default

    We can't connect, too:
    Error
    Can't connect to Open-E server.
    Please check internet connection of your server: IP, gateway, DNS settings. Please also check your firewall settings - port 10444, TCP should be opened.
    A Network Traffic Analysis shows the open-e registration Server (activations.open-e.com/80.198.24.38) can be pinged and answers...

  3. #3
    Join Date
    Jan 2008
    Posts
    86

    Default

    Yep, same here. Checked routing etc but no good.

    Rgds Ben

  4. #4

    Default

    HI Guys

    The server should be up,
    I'll check with the administrator to see what is going on.
    But, I will not have an answer until Monday

  5. #5
    Join Date
    Jan 2008
    Posts
    86

    Default

    G'day Tom,
    Thanks for the quick reply.
    Will keep checking over the weekend and report back if it starts working again!

    FWIW, it was not working yesterday either (0900-1700hrs +11GMT)

    Cheers Ben.

  6. #6

    Default activation server still not available

    Hi,

    Does anyone have an ETA on this?

    Thanks,

    Greg

  7. #7

    Default

    The DSS Lite activation server will be closed until the next DSS Lite release.

    All clients that have problems with DSS Lite are instructed to use the DSS Demo CD, until the next release planed for first quarter of 2009

    Please note that DSS Demo CD has support for 16TB and users using more than 1TB will have problems changing back to DSS Lite as DSS Lite is only licensed for 1TB.
    Please do not increase the storage capacity during the use of the DSS Demo CD.

    http://www.open-e.com/service-and-su...-cd-downloads/

  8. #8

    Exclamation License Server unavailable again?

    I had to change some hardware components and need to re-activate DSS Lite. Unfortunately your license server is not responding. Am I doing something wrong?

  9. #9

    Wink

    Quote Originally Posted by newsline
    I had to change some hardware components and need to re-activate DSS Lite. Unfortunately your license server is not responding. Am I doing something wrong?

    Sorry, just found this message - please ignore my question.

  10. #10

    Default

    I sent you an email
    All the best,

    Todd Maxwell


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