I tried Demo CD but the ping test failed.
I tried to update with final version update image but it said that No ISO image.

So I took out the old USB dongle in my old system and put the new USB dongle.
It works fine in my old system.
I can tell that the USB dongle is not the cause of network problem.
So It is not necessary to proceed RMA procudure.
You should ignore my e-mail to request RMA.
I'm sorry to have bothered you.

I have some questions.

1. I can not find NIC Marvell 88E8056 of Asus Z7S-WS in your hardware compatibility list.

Is this NIC chip not supported?
Do you have any plan to support this chip?

2. I have 2 USB DSS dongles.
The old one has square shape and it can be downgraded to version 1.3x.
But it is NOT recognized on my new system.
The new one has narrow shape and it can NOT be downgraded to version 1.3x.
This new one is supported on my new system.

Is the downgrade is possible only on the old type dongle but not on the new type?
Can you send new type USB dongle with the exchange of my old one?

Thank you.