Download the Demo-CD if the below actions does not work. Then contact support@open-e.com and we will RMA a replacement out ASAP. Please provide the SN#, and all address information and phone. This is a very very rare incident but nothing to worry about as the Demo-CD will work in the mean time until you get your new module. Your data will be fine when replacing with the new module and removing the CD.

Download and Register the DSS Demo-CD

http://www.open-e.com/account/register/demo/


Also try with this from the Knowledge Base.

http://kb.open-e.com/search/?s=1&q=s...d+no+usb+flash

Symptom:

Monitor prompt a "System Corrupted No USB flash module has been found" error message.

Problem:

Module is unable to boot from BIOS


Solution:


Try disabling USB 2.0 on the motherboard BIOS.

Some motherboards will have the option to select USB 2.0 or USB 1.1 If this is the case select USB 1.1


If this does not work try the DOM in another USB port and or another server



Also try reflashing your DOM, To do this:

Download the latest release for the software that you have and burn it to a CD with the "write ISO image" option.

Here is the link:

http://www.open-e.com/account/products-and-updates/

Boot from the CD and choose option 1 "update with configuration changes saved"

Remove the CD and restart your server

Please make appropriate changes to your BIOS for the correct BOOT order.



If the error persist then download the Demo CD Here is the link:

http://www.open-e.com/service-and-su...-cd-downloads/

Burn the ISO-file onto a CD. Please make sure that you choose the option "Burn ISO image" or similar (depending on your burning software). Install the CD-ROM as the Primary Master device by plugging the CD-connection into the IDE slot. Change the BIOS to boot from the CD-ROM drive. Boot the system (the booting process may take several minutes).

Then contact support@open-e.com