Help: Cannot manage raid controller

[rich.hoff]

Hello all,

I just set up Open-E DSS with the Live CD on a dell precision. I have a PCI-X dell Perc controller plugged into standard PCI. connected via 4 channels are 4 30 bay drive arrays with 15 drives in each.

I was able to configure the array in the PERC bios. Open-E does see the array so I was able to format it and share it off to our network via CIFS with AD authentication.

I am still having one problem. I cannot manage the array from Open-E. I cant even receive error messages if i pull a drive because of this. Also Its not possible in a production environment to reboot the machine to enter the Perc configuration utility so getting this to work is a MUST.

I am strongly considering purchasing Open-E licenses but i need to evaluate how it interfaces with the PERC.

Perhaps my card isn't supported properly. I believe its a Dell PERC2QC PERC 2/QC

When i try to use the console to enter the raid utility i receive

"cannot open /dev/megaraid0"



Thanks for all your help and advice in advance

[To-M]

I have not worked with the PERC 2 controller before but seeing that is possible that being LSI you could use the MegaRAID Storage Manager tool. I believe you can install this software on a Windows system then connect to the DSS server.

Also the latest DSS Demo version is from link below but this can only be installed onto a USB or Hard Drive no CD function yet.

http://www.open-e.com/account/register/demo/

Hope this helps.

[rich.hoff]

I was checking around and i fount that "cannot open /dev/megaraid0" is usually due to out of date kernel modules.

What exactly is the procedure for updating the kernel and or modules on an open-e system?

[To-M]

If you are using the DSS version that is the TRIAL 60 day of DSS then this is the latest version that we have and is using the kernel 2.6.27.

[itr]

Hi guys,

I am having exactly the same problem:

"cannot open /dev/megaraid0"

My RAID controllers are Intel SRCS28X (same as a LSI Megaraid 300-8X)

Todd mentioned the other day to me while working on a diferent problem that I could use the RAID Web Console 2, but neither the RAID Web Console 2 nor the MegaRAID Storage Manager support my controller as these tools seem to work only with SAS controller and the SRCS28X is a SATA controller...

Any other idea of what can I do to manage my RAID controllers (other than from the BIOS of course) or why the console RAID utility does not work?