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Thread: Error causing complete crash

  1. #1

    Exclamation Error causing complete crash

    Hello,

    i have a serious problem with my transtec 24 TB NAS. It uses open-e 5.0.

    Every 24h i get 52 error messages.

    2009-09-22 16:19:01 *pdpt = 000000000f191001 *pde... (0/1)
    2009-09-22 16:19:01 ... (1/1)
    2009-09-22 16:19:01 Pid: 370, comm: pdflush... (0/1)
    2009-09-22 16:19:01 EIP: 0060:[<c025ef18>] EFLAGS:... (0/1)
    2009-09-22 16:19:01 EIP is... (1/1)
    2009-09-22 16:19:01 EAX: 12ddb5e2 EBX: 011c19c2... (1/1)
    2009-09-22 16:19:01 ESI: e2151800 EDI: 2d4e9788... (1/1)
    2009-09-22 16:19:01 DS: 007b ES: 007b FS:... (1/1)
    2009-09-22 16:19:01 Process pdflush (pid: 370,... (1/1)
    2009-09-22 16:19:01 Stack: 08000000 00000000 e21519d8 160b177a... (1/1)
    2009-09-22 16:19:01 00000000 00000001 00000000 00000000 ffffffff... (1/1)
    2009-09-22 16:19:01 011c19c2 d015ba54 e2151800 3e42c71c ed408097... (1/1)
    2009-09-22 16:19:01 Call... (1/1)
    2009-09-22 16:19:01 [<c0260edd>]... (1/1)
    2009-09-22 16:19:01 [<c026238c>]... (1/1)
    2009-09-22 16:19:01 [<c02630d9>]... (1/1)
    2009-09-22 16:19:01 [<c0496253>]... (1/1)
    2009-09-22 16:19:01 [<c029ab25>]... (1/1)
    2009-09-22 16:19:01 [<c0126ed2>]... (2/2)
    2009-09-22 16:19:01 [<c0287ddc>]... (1/1)
    2009-09-22 16:19:01 [<c0286c99>]... (1/1)
    2009-09-22 16:19:01 [<c02a334a>]... (1/1)
    2009-09-22 16:19:01 [<c02a4239>]... (1/1)
    2009-09-22 16:19:01 [<c011ddc7>]... (1/1)
    2009-09-22 16:19:01 [<c02d5e0c>]... (1/1)
    2009-09-22 16:19:01 [<c02a465a>]... (1/1)
    2009-09-22 16:19:01 [<c0158d38>]... (1/1)
    2009-09-22 16:19:01 [<c0158c39>]... (1/1)
    2009-09-22 16:19:01 [<c02c62a4>]... (1/1)
    2009-09-22 16:19:01 [<c02c6f1f>]... (1/1)
    2009-09-22 16:19:01 [<c0158d30>]... (1/1)
    2009-09-22 16:19:01 [<c02a46f0>]... (1/1)
    2009-09-22 16:19:01 [<c0158d7f>]... (1/1)
    2009-09-22 16:19:01 [<c0158db3>]... (1/1)
    2009-09-22 16:19:01 [<c018ea4a>]... (1/1)
    2009-09-22 16:19:01 [<c018ebee>]... (1/1)
    2009-09-22 16:19:01 [<c0105b7d>]... (1/1)
    2009-09-22 16:19:01 [<c01049c3>]... (1/1)
    2009-09-22 16:19:01 [<c0435e5b>]... (1/1)
    2009-09-22 16:19:01 [<c018edbe>]... (1/1)
    2009-09-22 16:19:01 [<c018ef72>]... (1/1)
    2009-09-22 16:19:01 [<c0158773>]... (1/1)
    2009-09-22 16:19:01 [<c0159498>]... (1/1)
    2009-09-22 16:19:01 [<c0159550>]... (1/1)
    2009-09-22 16:19:01 [<c0159578>]... (1/1)
    2009-09-22 16:19:01 [<c01586e0>]... (1/1)
    2009-09-22 16:19:01 [<c0134094>]... (1/1)
    2009-09-22 16:19:01 [<c0134050>]... (1/1)
    2009-09-22 16:19:01 [<c0104c47>]... (1/1)
    2009-09-22 16:19:01 =======================... (1/1)
    2009-09-22 16:19:01 Code: 24 08 e8 fc 88 2b 00 8b 75 28 85 f6 0f 84 c5 00 00 00 90 8b 4c 24 40 8b 74 24 3c 89 c8 c1 e0 04... (1/1)
    2009-09-22 16:19:01 EIP: [<c025ef18>] xfs_bmap_btalloc+0x348/0xba0... (1/1)


    After this messages it's no longer possible to write/delete any files from the server. It is also not possible to reboot the system from the Web GUI or in the Shell.
    I dont like Hardresets at all, but i have to do them every 24h.

    I hope you can help. Thanks anyways.

    Yours,
    TimW

  2. #2

    Default

    This look like you need to run the File System repair utility in the Extended Tools from the Console screen - enter CTRL + ALT + X then select the Repair filesystem option. We recommend that you run the memtest utility from the basic menu after restarting the DSS server after POST. Let this run for atleast 2 hours to verify that the memory is ok without errors (VMware recommends this as well). Once this is done then run the Repair file system utility.
    All the best,

    Todd Maxwell


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  3. #3

    Thumbs up

    thank you for your advise.
    the filecheck helped.

    yours,
    timw

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