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Thread: Problem with activation of DSS lite v6

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  1. #1

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    I have posted the same issue in the V6 Lite forum.

    I have exact same config and install, DL380G4 only diff is I used a 5Gb partition and I installed from a USB.

    Have you found a solution?

  2. #2

    Default

    Thanks for posting this. This is the first we have seen this and would like to have our engineers look into this. Can you send an email to support and place on the subject "Can not download hardware stamp!!"

    We will then need you to enable the Remote Support option in the Extended tools section of the Console and place the ticket number.

    Thanks for letting us know!
    All the best,

    Todd Maxwell


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  3. #3

    Default

    To-M, someone needs to increase the quota on the support email account as messages are getting rejected for over quota.

  4. #4

    Default

    Send it to forum email and I will forward to the support team to verify and add your email address as well.
    All the best,

    Todd Maxwell


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  5. #5

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    I got it through to support, still got error but the message got assigned a ticket number.

  6. #6

    Default

    Is the Ticket#1010059 ?
    All the best,

    Todd Maxwell


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  7. #7

    Default

    Yes that is correct.

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