Problem with activation of DSS lite v6

[sgiusto]

Hi Todd,
my problem is with step 4 in your list.
when I try to create the hardware stamp I get the 'Could not create preactivation file. Please contact support.' error.
Regards
Stefano

[To-M]

Ok, I this can be an isolated incident as I tested several times without issues today and had others test as well.

Can you try to load the DSS Lite on a different usb flash stick and format again, make sure that you did a MD5 check. Then register another DSS Lite. Then start again. Also are there any errors?

[To-M]

I want you to try another approach as well. I will send you an FTP link to your Forum email account and test with a new version. Then I can give you the product key file. I think this will work for you. We will be releasing this new version officially before next week.

[To-M]

Ok, sent you the info - please let me know how this works.

[To-M]

Also we have created a link for you as well:

ftp://beta:download@ftp.open-e.com

[sgiusto]

Hello,
download in progress, when new version is installed I will let you know.
In the meanwhile another question about licensing of DSS 4TB:
is the installation limited to one phisycal box or can I install on several hw boxes with the limit of 4TB overall?
In other words is it possible to purchase a single license and obtain two 2TB volumes in replica?
Regards
Stefano

[To-M]

DSS 4TB is for one system only and the license keys are assigned per SN# so it will be for this system only. You can purchase many of the License keys but you need to provide the SN# of that system to install on.