I agree with jsinclair to a certain extent, but as you said it's not apples to apples, we are talking about the difference between fortune 500 corporations and small business developers here.
Todd, I don't think it is fair for people to argue that there aren't new features to be excited about; as well, the new features that this upgrade will allow for in the near future. A lot of us in the community work for software developing companies and we understand what Open-E is going through.
However, going back to the timeframe and the lack of notification of a new version should tell you guys something. I don't expect you guys to back down, I just wanted to voice an opinion that I think is shared with some in this community.
Maybe you guys should really start offering support contracts that give users the ability to lock in upgrades for 1,2,3 years, this would help generate revenue and also allow people to have some peace of mind knowing they are safe for the life of the product roadmap. I know I would be willing to buy a support contract.