Sofware Raid Issue

[rajangiri]

Originally it was total of 4x 250GB HDD on a Opne-E software RAID working for the past six months without any issue. All of a sudden one day it shows like I said in above thread. One HDD as new volume other HDD as failed. Pls explain a clear safe proceedure to bring back the RAID to get back the client data.

[To-M]

Can you send the log file from the GUI to support with the ticket # that you started already. Also provide a screen shot of the Software RAID screen so we can direct you and find out if there are other issues that we are not seeing. You should be able to add the new disk to the RAID 5 set. We need to see logs we can also remotely access your system to see what is going on, just provide a good time frame that we can access the system from the support ticket that you are working with now.

[symm]

did you replace the bad drive with the new drive? (raid 5 uses parity to replace data)

you see new volume because you have added replacement drive and not replaced the bad drive


will need to add the drive to the existing array (it should be an option in the pull down box)

adding the drive may take a while as the array will need to be rebuilt.

after that you should be fine