No Server Statistics

[Laxity]

I have a pair of DSS servers, they are twins. For some reason one of them will not display Server Statistics in Status>Hardware I just get a blank check_sys page.

ver 5.0up60.7101.3511

I had the same problem some time ago.
After deleting all the old logs it was okay..
Unfortunately you loose all the old stats data - so you should do this only if there is no better way..

[beng]

Yep, ours came back the next day (without deleting the logs). So I do still think it is a "time warp" issue.

Rgds Ben

[To-M]

Probably the statistic database needs to be cleared. Try to use the "remove" button in Status->Hardware->Server statistic function in WebGUI and after few seconds click on the "apply" button from the same function.

[beng]

G'day Todd,
Clearing the logs can be pretty inconvenient if the server has been in production for a while.
Is there anything in the logs that we can see that will tell us where the problem is?
ie is there stats log entry?

Rgds Ben

[To-M]

Most of the data is in the test.log the remove button from the server statistics is what I would like for you to try then hit the apply button again but looks like you are not able to do this. You may want to send in the logs to support@open-e.com so we can see what might be going on.