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Thread: No Server Statistics

  1. #1

    Default No Server Statistics

    I have a pair of DSS servers, they are twins. For some reason one of them will not display Server Statistics in Status>Hardware I just get a blank check_sys page.

    ver 5.0up60.7101.3511

  2. #2

    Default

    Does this happen with IE or Firefox. Try to save the logs in the GUI then remove logs in Status > Hardware.
    All the best,

    Todd Maxwell


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  3. #3

    Default

    Firefox or IE, one server works fine the other no graphs at all. Tried the save and remove logs, still no stats.

  4. #4

    Default

    Can you verify the date and time for this server.
    All the best,

    Todd Maxwell


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  5. #5

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    I did some checking with this build and if possible try to reboot the system and then test.
    All the best,

    Todd Maxwell


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  6. #6

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    Quote Originally Posted by To-M
    I did some checking with this build and if possible try to reboot the system and then test.
    Hmm. no window of opportunity for that in the near future. However I do know that this has been a problem for quite some time and it has been rebooted in the past with no improvement.

  7. #7

    Default

    Did you try clearing the browser cache ?

  8. #8
    Join Date
    Jan 2008
    Posts
    86

    Default

    G'day,
    We just noticed the same thing on a new install of DSS Lite.
    The only extra clue I have is I think the Date/time may have been wrong at the start, ie in the first few minutes, until the right TimeZone/NTP were setup. So it may have been active for perhaps 30 minutes before we made the NTP change?

    Now I recall that MRTG (which I assume DSS uses) used to have a problem if the dates changed, and generated a "Time warp" error, warning that it had data from the future.

    But I can't see any logfile that may help out....

    So its a bit of a mystery to us as well....

    Cheers Ben

  9. #9
    Join Date
    Nov 2008
    Posts
    64

    Default

    Quote Originally Posted by Tymish
    I have a pair of DSS servers, they are twins. For some reason one of them will not display Server Statistics in Status>Hardware I just get a blank check_sys page.

    ver 5.0up60.7101.3511
    I had the same problem some time ago.
    After deleting all the old logs it was okay..
    Unfortunately you loose all the old stats data - so you should do this only if there is no better way..

  10. #10
    Join Date
    Jan 2008
    Posts
    86

    Default

    Yep, ours came back the next day (without deleting the logs). So I do still think it is a "time warp" issue.

    Rgds Ben

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