No Server Statistics

[Tymish]

I have a pair of DSS servers, they are twins. For some reason one of them will not display Server Statistics in Status>Hardware I just get a blank check_sys page.

ver 5.0up60.7101.3511

[To-M]

Does this happen with IE or Firefox. Try to save the logs in the GUI then remove logs in Status > Hardware.

[Tymish]

Firefox or IE, one server works fine the other no graphs at all. Tried the save and remove logs, still no stats.

[To-M]

Can you verify the date and time for this server.

[To-M]

I did some checking with this build and if possible try to reboot the system and then test.

[Tymish]

I did some checking with this build and if possible try to reboot the system and then test.

Hmm. no window of opportunity for that in the near future. However I do know that this has been a problem for quite some time and it has been rebooted in the past with no improvement.

[Laxity]

I have a pair of DSS servers, they are twins. For some reason one of them will not display Server Statistics in Status>Hardware I just get a blank check_sys page.

ver 5.0up60.7101.3511

I had the same problem some time ago.
After deleting all the old logs it was okay..
Unfortunately you loose all the old stats data - so you should do this only if there is no better way..

[beng]

Yep, ours came back the next day (without deleting the logs). So I do still think it is a "time warp" issue.

Rgds Ben

[To-M]

Probably the statistic database needs to be cleared. Try to use the "remove" button in Status->Hardware->Server statistic function in WebGUI and after few seconds click on the "apply" button from the same function.

[beng]

G'day Todd,
Clearing the logs can be pretty inconvenient if the server has been in production for a while.
Is there anything in the logs that we can see that will tell us where the problem is?
ie is there stats log entry?

Rgds Ben