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  1. 11-26-2009, 10:21 AM #1
    Br-R's Avatar
    Br-R
    Br-R is offline Moderator
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    Hi Norbert,

    Could you please send log files via our website?
    The we will be able to investigate it deeper
    Open-E - Knowledgebase
    Best Regards Richard
    Open-E Technical Support Engineer
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  2. 11-26-2009, 12:39 PM #2
    norbert.miescher
    norbert.miescher is offline Member
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    Ok, thanks :-D! wheren can I submit the files? An which log files do you need exactly (will they be there after a reboot)?
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  3. 11-26-2009, 02:32 PM #3
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    Br-R
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    Hi again!

    Yes, old logs are available after reboot (rotate && compression)
    You can submit ticket via http://www.open-e.com/account/technical-support/
    but firs you must log in.
    Open-E - Knowledgebase
    Best Regards Richard
    Open-E Technical Support Engineer
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