Putty Fatal Error

[Br-R]

@asingh

Do you have any switch, router, firewall, etc between your PC and DSS?
Also pls let me know if you can try to login via another client.
(VIA command ssh from linux terminal for example).

[asingh]

There is not router/Firewall between, of course there is a switch. We can SSH to other Linux based systems with no issues on the same network.



I do not know how to SSH from a Linux machine to another, can you provide me with the syntax.

Thanks

[symm]

Are you using the demo CD ??

from your original post

"Licensed storage capacity: unlimited"

[asingh]

yes, still demo lic.

[symm]

It could be a problem with the demo version.

I'm running V5 and have not had any issues with putty.
my servers are 30 miles away and putty has saved me a lot of time by not having to travel to the site.

If you can, try putty on the dss lite version

[asingh]

I have applied my 16TB lic last night and rebooted as required for lic install. I still get the same issue of being disconnected.

[symm]

Can you double check the port number, should be 22222

also check the setup:

For Windows clients:

Enable the Remote access function in the GUI:
SETUP -> Administrator -> Remote console access
to access the console via SSH.

1. To connect the server from Microsoft Windows, download the free SSH client (Putty):
• in the Host Name (or IP address) field, please enter the IP address of the server
• in the Port field, please enter the same port as in the server GUI (default is 22222)
• in the Protocol field, please select SSH
• in the category: Connection -> Data -> Auto-login-username please enter: cli
• in Terminal -> Keyboard -> The Function Keys and keypad please select VT100+
• go back to the Session category, enter the session name in the Saved Sessions field, and click on the Save button
• click on the newly saved session, click Open, and enter the password (if you have not entered the Auto-login-username, Putty will prompt you for a username, so please enter cli)
When you log in, you should see the console information screen.

2. To connect the server from Linux, use the command:
ssh -p 22222 cli@address_ip, where:
• 22222 indicates the remote access port
• address_ip indicates the address of the server you want to connect
You will be asked for the remote access password you have entered in the GUI.