Putty Fatal Error

[symm]

It could be a problem with the demo version.

I'm running V5 and have not had any issues with putty.
my servers are 30 miles away and putty has saved me a lot of time by not having to travel to the site.

If you can, try putty on the dss lite version

[asingh]

I have applied my 16TB lic last night and rebooted as required for lic install. I still get the same issue of being disconnected.

[symm]

Can you double check the port number, should be 22222

also check the setup:

For Windows clients:

Enable the Remote access function in the GUI:
SETUP -> Administrator -> Remote console access
to access the console via SSH.

1. To connect the server from Microsoft Windows, download the free SSH client (Putty):
• in the Host Name (or IP address) field, please enter the IP address of the server
• in the Port field, please enter the same port as in the server GUI (default is 22222)
• in the Protocol field, please select SSH
• in the category: Connection -> Data -> Auto-login-username please enter: cli
• in Terminal -> Keyboard -> The Function Keys and keypad please select VT100+
• go back to the Session category, enter the session name in the Saved Sessions field, and click on the Save button
• click on the newly saved session, click Open, and enter the password (if you have not entered the Auto-login-username, Putty will prompt you for a username, so please enter cli)
When you log in, you should see the console information screen.

2. To connect the server from Linux, use the command:
ssh -p 22222 cli@address_ip, where:
• 22222 indicates the remote access port
• address_ip indicates the address of the server you want to connect
You will be asked for the remote access password you have entered in the GUI.

[asingh]

From one Linux system i don't get a response back after trying to SSH on another system I get the following msg.

~$ ssh -p 22222 cli@X.X.X.X
Host key verification failed.



And of course with Putty I get the same disconnect issue first reported.


THanks

[elhammster]

I was wondering if you ever solved your problem with the server disconnecting the remote SSH console session?

I have the same problem.

At first, I thought it might be my network card, so I replaced that and made sure that the switches are OK between my PC and the Open-e SAN. I now have 0 errors on the network card.

I use Putty to connect remotely to the console and I can sometimes work for a couple of minutes on the console. Then I get an error that the server has terminated my SSH session.

I have used telnet from a linux server we have here and the exact same thing happens. The linux server is connected to the same switch as the Open-e SAN so it is as close as you can get without using a cross-over cable.

I have tried connecting to my licensed Open-e SAN and to my evaluation license SAN with the exact same results. Sometimes the connection will last 5 seconds, sometimes it will last 10 minutes. There appears to be no pattern other than the connection is ALWAYS terminated by the server.

These Open-e SANs are not being used for anything right now so they have zero-load.

Thank you in advance for any thoughts which might help.