Installing Problems ? Cannot Save Key

[jleaman]

When trying to install the software on a brand new machine with a brand new hard drive in it, it says Cannot Save Key.

I don't even get to the part to install it, it just ask's to put in my key, then when i put it in it gives this error.

[jleaman]

Tried new hdd same thing, tries 32bit and 64bit.

same error.

[To-M]

Maybe this Video will help.

http://www.open-e.com/library/webcasts-and-videos/

2010.09 Installing Open-E DSS V6
2011.01 How to activate your DSS V6

[wadeal]

Exactly the same issue here. Older hardware but new drives, new DVD drive, new USB drive to install onto and just stops at this point. Piece of ****. No explanation - just "cannot save the product key" What in **** is that meant to mean anyway?

**** it, nothing but headaches TRYING to use DSS, back to openier for me.

[Gr-R]

'cant save product key' == typically if the media is read only, like running from the cdrom.
The product is installable without a product key in trial version mode.
If you have been running and booting from the cdrom, and the trial has expired, a new full install needs to be done on a writable media.
The video posted above can have you going in 10 minutes.

wadeal -- I edited your profanity. We would appreciate you not using such in these forums.