open-e gui no longer working

[butre]

hi

i have 2 SAN's both running DSS V6.0up50.8101.4786 64bit

today i noticed i can no longer browse to the management gui ip address. it still worked okay last week. the units have probably both been up and running for a good 9 months or so.

i can ping the ip address and all NFS and issci volumes are working okay.

i have contacted the hardware vendor who have suggested to restart the SAN to see if that fixes the issue. if that is the only way i guess i have no choice but was wondering if they are another way to do this?

best regards

[Gr-R]

Are the nodes in failover configuration?

[Pi-L]

Yes, it seems the best option would be to plan short maintenance window for reboot and update to newest version. It should be done as soon as possible as I believe it to be just a matter of time before everything goes down.

[butre]

no they are not setup in failover mode

[butre]

san remained up and running and rebooted this weekend and gui is now restored, i ran out of time to do the software upgrade so will do during next maintenance window. i will first update the firmware of my SAN in the DR site to see if anything comes up rather than updating production SAN first.

regards