Can you submit a ticket from the support page - I might need to look at the critical error logs to see anything and or I can get you an update. Also try to update to the latest release to build 3518.
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Newbie
Hello and thank you for your answer.
I'm currently downloading "Open-E DSS update ver. 5.00 up62 zip build 3518" to upgrade, but it might take some time before I have a maintenance window.
I'm submitting a ticket, but I don't know how to access the "critical error log"?
This device is on a private network and there's no way I can give access to anyone outside of my company.
Regards
Newbie
Correction. I found it in status/hardware.
Sorry.
Newbie
Ticket is created and logs attached
Newbie
Problem was solved after updating to build 3518.
NFS became "unstuck".
Probably normal, since it clobbered the whole previous system, just keeping the setup and configuration. Glad I didn't have to restore backups anyway.
Only problem is the NFS shares suddenly became prefixed with /shares/ and I had to unregister all the VMs on these shares, umount the shares, remount them with the new name and re-register the VMs.
Tedious at best...
The first boots with the new version took a very very long time, the web interface being unresponsive, even after everything was accessible again.
A final reboot gave me the web gui back.
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