My Open-e box was unresponsive so had to do a hard reset.

Now the ADS connection will not connect and keeps coming back with the error "Database is empty or connection error!" I have tried the usual things suggested in other threads and used this KB to troubleshoot : http://www.kb.open-e.com/Problems-co...ctory_115.html

Everything in the KB has been tried but the one things that was incorrect/didn't work was the attempt to disconnect from ADS by adding the box to internal LDAP and then reconnect to the ADS by doing the following :

*********
Try disconnect and reconnecting to ADS server
CONFIGURATION -> NAS settings -> Function: Authentication method.
Select workgroup (internal LDAP)
Click apply
Then select windows (ADS)
Click apply
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When trying to set authentication method as LDAP, I get the same "Database is empty or connection error!" error.......

One other point is, when I try to reconnect with ADS, it asks me "Do you want to reset the UID/GID? Click the OK button to connect and reset UID?GID or click cancel to connect and preserve existing UID/GID." I have tried both with the same result.