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Thread: Web Page Unreachable

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  1. #1

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    We are working on a generic http as now you cant use the port 80, did you clear all your certificates in the browser? Send the logs to support and one of use can do like a webex and we should be able to get in asap.
    All the best,

    Todd Maxwell


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  2. #2

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    I did clear all the logs in the browser,yes.

    It's bizzare since i can't access that page from any other browser.I would say it's something from the server side not the client side.

    Is there any way to reset the webserver?

    Please tell me how to get the logs you need to help me solve this problem as the situation is getting desperate...

  3. #3

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    Can you submit a support ticket then enable the Remote support service from the Extended tools in the Console, that way we can remotely fix this or see what is happening.
    All the best,

    Todd Maxwell


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  4. #4

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    Can you tell me a class from witch you connect and a port number?

  5. #5

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    It is port 65500 that we only need outbound from your DSS and it is using encrypted SSH.
    All the best,

    Todd Maxwell


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  6. #6

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    similar issue here, didn't had any kind of power outage and such, box was running fine till now and the iscsi services still are, but the web access is almost inaccessible, i managed once to login to the active node and saw some alerts about high node load - but the passive is having the same issue

    any ideas?

  7. #7

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    What version of the V5 are you running?
    All the best,

    Todd Maxwell


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